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RBC Royal Bank

RBC Royal Bank

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3.0 Google Review
1145 Barton St E, Hamilton, Ontario, L8H 2V2, Canada
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Refresh Reviews 3.0


Jul 9, 2018
Nice people work here but the wait times in the bank are terrible. There are ever enough tellers and despite the very long line waiting for service the service is still really slow. This happened again today which was about the 4th time now. I appreciate tellers chit chatting with me and being pleasant. It makes for a nice experience but they need to have more tellers available if they're going to spend so much time on each customer.

Sep 2, 2018
I don't understand the expectations that some people have. Going to the bank at peak times will cause delays in service. I have been there on and off peak hours and am always pleased with service. Wait times are as conditions dictate. No different than grocery store lineups. Overall am very satisfied with this branch.

Feb 23, 2019
Don't ever open a bank account with RBC there criminals I closed my account with them and they continued to take money out of my account without having a overdraft they screwed me with a $2500 owing account that I closed now my credit is totally screwed

Sep 6, 2018
Very slow, unprofessional, they had a line of over 30 people and only 2 people working the counter. They make no effort to fix the lack of employees helping and just let us wait. Not a branch I want to go to but sadly I have to since it’s the only branch near me; moral stay away if you can!

Feb 15, 2019
Staff was no help had frozen my account after my brother went to deposit eight hundred on the thirty first in to my account and only the first time ever done this they took my card told my brother had to come and pick it up my self witch did happen .they still froze my account and my on line so couldn't get my email to deposit money in the account.talk to 2 different operators by phone they said had to back to the bank where they took my card stand in line and over heard staff talking about my situation well in line rude teller the first one they made me change my pin number and after leaving the bank went grocery shopping and found my card was still frozen had to stand in line again and had another teller free my account and never even apologized for the action they useless.I closed my account and R R S P Account too

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm Today
Thu:9:30 am - 8 pm
Fri:9:30 am - 6 pm
Sat:9 am - 4 pm

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