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Google Reviews

Refresh Reviews 2.3


Apr 5, 2019
Most of the ladies at the counter are lovely, personable and professional, however there is no business only line, so the lines are ridiculous sometimes, and management does not pay attention. These poor girls are run thin some days, while other staff who could help with non cash or business transactions, stand around chatting...currently in my 12th min in line, with 4 more people still ahead of me. Make a business line please!

Dec 27, 2018
The staff are nice but the wait times are far too long. Not enough tellers working and no dedicated line for business deposits. I do not look forward to deposit day at this branch.

Mar 29, 2019
Friday afternoon 5 p.m. at least 17 people in line 3 tellers working, but not just one Friday every single Friday sickening CIBC SUCKS and it's every Branch I've ever walked into understaffed 13 people in line to tellers sad

Mar 1, 2018
Wonderful staff here, barely any wait time if you go the right time. Staff are very friendly to see and very cooperative even if you have a problem. Don’t really know what everyone else is complaining about. The ladies her are an absolute delight and very fast with what they do. Very pleased with this location!

Apr 26, 2019
No matter what time you come to this branch there is a big lineup and only 2 sometimes even just 1 teller at the counter,this is a poor leadership show from this branch...

INDUSTRY BLOGS

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the whisky...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey


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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm Today
Thu:9:30 am - 7 pm
Fri:9:30 am - 7 pm
Sat:9 am - 4 pm

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