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Scotiabank

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1.8 Google Review

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544 Hespeler Rd, Cambridge, Ontario, N1R 6J8, Canada

(519) 740-4004 www.scotiabank.com

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RDH Sales

Jan 14, 2019

The Staff here has always been helpful and we have had great service with both our business and personal accounts over many years. Customer service is a challenging industry and before you leave negative reviews using someones name just know that they could have been having a bad day or something could have happened. I am sure everyone is trying their best and although they did not meet some customers expectations please remember they're human and they don't need to be attacked online.

A M

Apr 25, 2019

RUDE, UNPROFESSIONAL, UNKNOWLEDGEABLE Went into this Scotia location with a simple problem and the bank teller couldnâ€™t be any less helpful. Yet it got even worse when he asked the unwelcoming pregnant woman in the corner for assistance. I received an offer through email regarding my account and the offer wasnâ€™t being honoured. The pregnant lady had to no interest in even seeing the e-mail I had with me on my phone but wanted to shut me down and consistently attempt to prove she was correct. When I again re-read the email she then told me to contact customer service because thatâ€™s not â€œcommonâ€ and they wouldnâ€™t be helping with anything in the branch. It took a 5 minute phone call with a customer service rep in MEXICO who asked me to forward the email offer I received and all charges were reversed immediately. As a manager myself sometimes itâ€™s not what you say itâ€™s how you say it and their customer service in this location is non-existent. I would NOT use this location unless Iâ€™m only going for the ATM machines but the reviews speak for themselves.

N.M

Aug 2, 2018

Liam sucks. Worst customer service from a bank teller I've ever had. He did not thank me, say hi or ask me if I needed assistance with anything else. He looked absolutely miserable. If you don't enjoy your job bud just quit. Save us from having to look at your miserable face.

jeff racey

Mar 21, 2018

Not overly impressed so far. Had opened a business account and was told that I would have access to a small business specialist. Took 4 contact attempts before they got back to me after a week. Not what I was told when I opened the accounts.

Amanda Bormans

Jun 19, 2018

Nobody answers the phone right away.. only to get a staff person who didnt want to help me open an account so my mother could transfer me money.. interact transfers dont work from scotiabank. I'll never use your services.. EVER

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