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BMO Bank of Montreal

BMO Bank of Montreal

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2.2 Google Review
1328 Pitt St, Cornwall, Ontario, K6J 3T6, Canada
(613) 938-5656 www.bmo.com/main/personal
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Google Reviews

Refresh Reviews 2.2


Jul 3, 2019
When the rest of the world revolves around Banks and money why do you open at 10am and not 7 or like 9 like a normal job so people have more access since there's always a line up and you got rid of 2 yes TWO BMOs for ONE I don't even know what, an expensive waiting room? Let's check bank times on Cornwall TD - opens at 9 (has 2 locations) Scotia 930 (pushing it I admit) RBC-930 CIBC-930 So why does BMO only open for 5 hours a day when every other bank has earlier opening hours, and you closed two very busy locations to open one smaller than we had before yet we're double as busy! Maybe more tellers? It's not rocket science, look at all the people complaining in your review. People have lives at starch before 10 and after 5:00 and you guys have to help them We don't have the option of being in a city we can choose different BMOs that open different hours and close different hours. They were busy before why would you not make one double the size and double your staff. Congrats on being the laziest bank in Cornwall. I've seen staff go on lunch when there's been people lining up for almost an hour, 15 people deep, How about you help first reduce the line then you take your break and not leave one person for a line up full of people, That's called customer service putting the customer first in case you werent aware. Theres a common theme in all these posts on Google about having to wait and why they would get rid of two for one so maybe some answers are needed

Jul 16, 2019
I have called upteen times left message was told would be getting back to me by end of day!!! No response after 2 days. Message also informed me that they were helping other customers, (at 6:20 pm) When the bank closed at 5:00 pm !!! Message also informed me that after hours to press 0 for contact center. Did that still came upon answering machine ??????????? Was also told many times from manager & assistant manager that ""i should change banks"" !!!

May 31, 2019
No privacy hate sitting dow

Mar 1, 2019
I use to love BMO. I would give them negative stars if I could. Privacy is next to none for appointments (glass windows so everyone sees you and your business? Sure it's a bank, but they never had glass doors/windows in their old locations). Why must I now sit down to meet a teller? This is an inconvenience, and wastes time. Lineups are insane. Tellers take as long as they can. Why not have an express line or something? I am a very patient person, but when I walked in to more than 20 people in line yesterday... Something's not right. Also, having closed their two previous central locations and reopening only one branch in such an odd location still mind-boggles me. Finally, I have to meet a teller to deposit american money (still behind on not having ATMs that withdraw or deposit american money). I've made complaints and suggestions to BMO head office and have never received an answer from them - not a care in the world for their clients. Seriously considering changing banks. Do. Not. Recommend.

Jul 26, 2018
Our representative does a great job at reviewing our banking habits and needs, has offered us different options for saving money, and lower our bank fees!

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Opening Hours

Mon:10 am - 4 pm
Tue:10 am - 4 pm
Wed:10 am - 4 pm Today
Thu:10 am - 5 pm
Fri:10 am - 5 pm

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