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BMO Bank of Montreal

BMO Bank of Montreal

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3.5 Google Review
275 James St N, Hamilton, Ontario, L8R 2L4, Canada
(905) 526-2016 www.bmo.com/main/personal
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Google Reviews

Refresh Reviews 3.5


Jul 13, 2018
Horrible customer service, too busy and misinformed me 3 times.

Jun 15, 2016
Extremely displeased with the level of professionalism from not only this Branch but also the call centre. I was pre-approved for a line of credit over the phone with the call centre, twice. I come to this branch (my home branch) and spoke with Aaron whom had told me he looked at my approval and was going to work with me. I'm in commissioned sales, and proving my income seemed to be bit diffficult. But I did the necessary backround work to get my income approved. First my onilne CRA T4's didn't work, so Aaron told me to get originals from the CRA. Then when I got originals from the CRA, he said he already had the numbers worked and would be sending the scanned copies of the originals to the pricing department. Meanwhile I'm assuming he saw ALL of what information was on my approval. Then, he tried contacting me Saturday, I tried to get in touch with him Monday, sent him an e-mail, called him twice and when I finally reached him, he told me that the people at the call centre forgot to enter in information on the application and because of that it was denied. I'm sorry, but if you are a professional doing this day after day, and you see information that wasn't entered, or information that would hinder the approval process, would you not say that before making a customer go leaps and bounds to prove his income? Not to mention your call centre that apparently falsifies information to lead a customer on who was never really approved in the first place. I'm looking at switching banks. This is ridiculous. Going to CIBC this morning.

Apr 12, 2018
The WORST customer service

May 14, 2016
kind and very patient xD

May 31, 2014
Far too busy

INDUSTRY BLOGS

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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Opening Hours

Mon:9:30 am - 4:30 pm
Tue:9:30 am - 4:30 pm
Wed:9:30 am - 4:30 pm
Thu:9:30 am - 4:30 pm
Fri:9:30 am - 7 pm
Sat:9:30 am - 3 pm Today

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