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BMO Bank of Montreal

BMO Bank of Montreal

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3.5 Google Review
275 James St N, Hamilton, Ontario, L8R 2L4, Canada
(905) 526-2016 www.bmo.com/main/personal
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Google Reviews

Refresh Reviews 3.5


Jul 13, 2018
Horrible customer service, too busy and misinformed me 3 times.

Jun 15, 2016
Extremely displeased with the level of professionalism from not only this Branch but also the call centre. I was pre-approved for a line of credit over the phone with the call centre, twice. I come to this branch (my home branch) and spoke with Aaron whom had told me he looked at my approval and was going to work with me. I'm in commissioned sales, and proving my income seemed to be bit diffficult. But I did the necessary backround work to get my income approved. First my onilne CRA T4's didn't work, so Aaron told me to get originals from the CRA. Then when I got originals from the CRA, he said he already had the numbers worked and would be sending the scanned copies of the originals to the pricing department. Meanwhile I'm assuming he saw ALL of what information was on my approval. Then, he tried contacting me Saturday, I tried to get in touch with him Monday, sent him an e-mail, called him twice and when I finally reached him, he told me that the people at the call centre forgot to enter in information on the application and because of that it was denied. I'm sorry, but if you are a professional doing this day after day, and you see information that wasn't entered, or information that would hinder the approval process, would you not say that before making a customer go leaps and bounds to prove his income? Not to mention your call centre that apparently falsifies information to lead a customer on who was never really approved in the first place. I'm looking at switching banks. This is ridiculous. Going to CIBC this morning.

Apr 12, 2018
The WORST customer service

May 14, 2016
kind and very patient xD

May 31, 2014
Far too busy

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey


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Opening Hours

Mon:9:30 am - 4:30 pm
Tue:9:30 am - 4:30 pm
Wed:9:30 am - 4:30 pm
Thu:9:30 am - 4:30 pm Open Today
Fri:9:30 am - 7 pm
Sat:9:30 am - 3 pm

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