Get to the top of the directory by claiming your business!
TD Canada Trust

TD Canada Trust

Claim Business
3.8 Google Review
938 King St W, Hamilton, Ontario, L8S 1K8, Canada
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.8


Apr 4, 2019
We had many issues with this bank. While the customer service is friendly, they do not seem to have the right knowledge to help us. First incident they tried to hold a bank draft ( a guaranteed fund) as if it was a cheque that could bounce. Except it’s a bank draft.. it’s impossible for it to bounce. Many more issues, such as my husband card was frozen under the suspicion of fraudulent activity. My husband went to the bank and they told him they don’t know why it was frozen and just gave him a new card. Well obviously the new card didn’t work, and my husband had to call TD to sort the issue immediately as he was out of town for work.TD customer service on the phone did not understand why this branch did not advise him to call loss prevention service and just issue him a card. Sadly we had many more issues like this to the point where we seriously considered switching to another bank. The staff just lack the experience and continually advise wrong information which leads to multiple calls to TD in order to sort out our financials. It’s just ridiculous.

Apr 6, 2019
I tried to deposit bank draft, and had to use some of the funds for the postdated cheques. I asked the teller to release some of the funds as I did in other bank branches. They said they cannot do that and told me to come back the next day when the manager is there. The next day I spent half of an hour waiting and the manager told me the same answer. I asked them to fax a verified letter to the bank issued the cheque and I gave him the business card as this draft was from my another bank account. The manager promised me that he would fax the next business day and called me for any updates. But I did not receive any calls so I called the branch. No answers for the first three times. When picked up, they said the manager is busy and gave me the wrong extension. I finally found the extension number from the Internet and left a few massages. I also called my old banks issued the draft to check if they receive the fax., but no. None of my calls and messages is replied. They just ignore the customers. Overall , the service is bad and the staffs know nothing and keep pushing to the next person, who also knows nothing. What they are capable to do is wasting your time and give you a long face.

Jun 7, 2019
Very unfriendly service, and was rude when I asked clarifying questions. Kind of the last straw in consistently bad service from TD.

Oct 2, 2018
I find the staff pleasant but too many of their services require appointments. Just to open an account I was told to make an appointment and come back in 3 days - even through there were staff in their offices and behind the register with no other customers. I wasn’t impressed.

May 3, 2018
Amazing staff! I needed my trailer right away and Brad and Mandy (and Ryan from RMS Leasing!) made it happen! Thanks so much!!

INDUSTRY BLOGS

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the whisky...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:8 am - 8 pm
Tue:8 am - 8 pm
Wed:8 am - 8 pm
Thu:8 am - 8 pm
Fri:8 am - 8 pm
Sat:8 am - 4 pm Today

Bank Near Me

CIBC Branch & ATM

CIBC Branch & ATM

1015 King St W, Hamilton
RBC Royal Bank

RBC Royal Bank

65 Locke St S, Hamilton
BDC - Business Development Bank of Canada

BDC - Business Development Bank of Canada

25 Main St W #Suite 1900, Hamilton