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RBC Royal Bank

RBC Royal Bank

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2.6 Google Review
3985 Hwy 7, Markham, Ontario, L3R 2A2, Canada
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Google Reviews

Refresh Reviews 2.6


Mar 12, 2019
This is not a very good branch. The parking is not convenience and it is too busy. The staff are polite to me but I have seen the staff be impolite to other people.

Feb 8, 2019
Do not bother banking with this branch! You will feel no sense of customer service here. Not only you have to deal with extremely rude and racist staff here, you will also be facing lies and empty promises from them. Be warned, avoid someone called PAULA at all cost, she is extremely racist, inefficient and tends to give away empty promises that will never materialize. It took her almost 2 HOURS to open up a business account comparing to hassle-free 10 mins in a competitor bank on the other side of the plaza. Out of my so many years of experience of banking with various banks, she is among the worst. The entire branch is a joke, no greetings when you go inside. You can barely even find anyone in the first place. They are just a group of morons literally giving away years of reputation of the bank. Gladly I made the right choice of closing all my accounts here and moved over to the other one in the neighbourhood. Bye bye, will never bank here!

Apr 24, 2019
Teller didn't follow my instructions and did transfers without asking me. Very incompetent.

Nov 10, 2018
The worst customer service I have ever seen. Racial profiling is another thing to worry about, if you are a muslim visiting this branch. Staying away from this branch might be your best bet unless you want to be treated with disrespect. The main person that should be responsible for this type of behaviour is the new manager they recently got.

Nov 10, 2018
Extremely disappointed with the customer service I have received in this branch. I will never visit this branch ever again. I made my complain to the manager regarding the teller being extremely rude and he did not want to hear what I had to say. He did not even acknowledge me or give me a chance to hear my complaint. Anyways if you want to be respected and avoid any sort of attitude make sure you think twice before visiting this RBC branch.

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 8 pm Today
Fri:9:30 am - 6 pm
Sat:9 am - 4 pm

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