Get to the top of the directory by claiming your business!
TD Canada Trust

TD Canada Trust

Claim Business
2.5 Google Review
100 City Centre Dr, Mississauga, Ontario, L5B 2C9, Canada
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 2.5


Apr 5, 2019
Poor customer service. I had an appointment with Mariam Al Musa 3 weeks ago regarding an application. I needed to send a few extra documents via email, did not get a reply back. Wanted an update on my application and went to the branch a few days later and another advisor told me I needed an additional document. She did not call to inform me I needed this document. Went in the next day and gave her the papers and was told it would be activated on that day or tomorrow. Then I check my account and still nothing. I called her office and left a message. Did not get a phone call back. Called the branch the next day and was told she was out on lunch. Then called in the evening, was told she was in a meeting. By the end of the day still no phone call back. Had to call the next day and finally tracked her down. If only I had gone to a different branch, my application would have been handled in a different matter. Poor customer service overall.

Mar 31, 2019
I had a terrible experience with Mathew Chang who is a senior financial advisor at this branch. He was half an hour late for our appointment and offered no explanation for the delay. His attitude was not welcoming at all. The conversation was rushed and he did not seem like he wanted to talk. I have been going to this branch for 4 years now and have never had a bad experience. All the staff is amazing and very helpful. I have seen Mathew speak very rudely to another customer as well, on another day while I was waiting to see someone else. With this attitude of his, he should be not be dealing with customers.

Apr 8, 2019
Worst TD service Ive ever seen. They have lied to my face when applying for a credit card saying it has been sent, took 2 months to realize they applied me to the wrong credit card and made a mess with my credit. They put unnecessary holds my cheques beyond normal wait times. They provide no help on the phone when you call, telling me to call customer service instead of helping. Employees are incompetent and shouldn't be working there. If you're a business owner dont waste your time here, Ive been coming here for over 4 years and its still the same. Most of the time im forced to drive to Toronto because I cant deal with them.

Dec 30, 2018
If you need to do anything other than use a teller, please just read up online. Redflagdeals can provide you a lot more information than the financial services rep. What a waste of time TD has become. Absolutely zero effort from the rep to figure out an answer. Unbelievable. Probably the first and last time I'm going to use this branch!

Mar 16, 2019
My partner and I had an awful experience with a Financial Advisor today named Durain K today. She asked us to come back to the branch for some forms she missed to give us and sign. It's her mistake why those documents were not signed in the first place and we went out of our way to visit the branch out of our busy schedule. Instead of explaining it nicely why those documents was not filled up, she made it looked like it was our fault while we don't know how the h*ll it happened! And then she proceeded with telling us we don't have enough money in the bank, keeps repeating it and in a shouting way! She was even teaching us about what asset is and for her asset is only cash. WTF. Any accountant would know that is not right! We despised her attitude towards us. We don't want to think it's because my partner and I are both asian and same sex couple. We will never go back to that branch again! That lady is horrible! By the way, we noticed that she has many plaques and awards in her office on customer service excellence, maybe it already went to her head! Please send her back to customer service reflesher course to remind her.

INDUSTRY BLOGS

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:8 am - 8 pm
Tue:8 am - 8 pm
Wed:8 am - 8 pm
Thu:8 am - 8 pm
Fri:8 am - 8 pm Today
Sat:8 am - 4 pm

Bank Near Me

BMO Bank of Montreal

BMO Bank of Montreal

100 City Centre Dr, Mississauga
Royal Bank of Canada

Royal Bank of Canada

100 City Centre Dr, Mississauga
RBC Royal Bank

RBC Royal Bank

33 City Centre Dr, Mississauga
CIBC Branch & ATM

CIBC Branch & ATM

1 City Centre Dr #105, Mississauga
BDC - Business Development Bank of Canada

BDC - Business Development Bank of Canada

201 City Centre Dr #Suite 301, Mississauga