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RBC Royal Bank

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3.0 Google Review

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33 City Centre Dr, Mississauga, Ontario, L5B 2N5, Canada

(905) 897-8261 maps.rbcroyalbank.com/locator/searchResults.php?t=3132

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Osama Hnoosh

Mar 6, 2019

Never had any good service from this bank and this particular branch. They did not treat me in a way to achieve a real customer satisfaction. The issue for which I requested their service was not processed in a professional and respectful way and the agents I dealt with was not professional, practical and did some major errors while processing my application and relied entirely on a mistakenly done paperwork by another agent in another branch. No one apologized then and they continued to communicate with me with a non responsible and unprofessional way.

Ana Bediones

Mar 10, 2019

DO NOT BANK WITH THIS RBC! They treated my daughter poorly. I donâ€™t even know who is worst the branch manager or her assistant who does not speak English properly btw! Save your. Time and bank with another branch. For a bank within access of a large mall - they do a terrible job! Both the manager and assistant need to be fired!

Janeen Brown

Feb 14, 2019

What an experience I had. Iâ€™ve been with RBC for over 12 years and itâ€™s beyond me what Iâ€™ve had to deal with in the last few weeks. The Assistant Manager pretended to assist a few weeks ago over the phone while I was away in Florida, she ensured the issue we had would be resolved, promised to check on the accounts, contact me if there were any updates and she did none of the above. I contacted the bank everyday for a week and left a message yet she did not call me back. Then when I went into the bank, she treated me as though she had no clue what I was talking about and ended it with we can only give you a $150 credit towards the acct. To be honest, she was great over the phone but in person, not so much. She was very sassy and made it appear as though as I was insignificant. To think this is my home branch but I WILL NOT BE GOING BACK THERE! I will definitely be looking to switch my home branch when Iâ€™m back in town, if possible. Thank you to Karisi from the phone customer service who assisted me with resolving my issue. If it wasnâ€™t for Karisi, Iâ€™d definitely be closing the accounts with RBC. She was fantastic!

Aarthi Krishna

Sep 28, 2018

Financial Adviser Joy Lee is awesome n v.helpful .would really like to say thanks to you for the satisfactory services from your bank offered to me. I would like to appreciate the way you do business and your services were perfect and ur staff is also well mannered. You have managed the situations well in pressure conditions and appreciated your leadership skills in managing the things in better way. I would like to admit that it is rare to find high standards of genuineness and reliability in the todayÂ´s business world. It would be my pleasure to hire your services in the future and I sincerely wish all the very best for a successful future. I look forward to do business with you again.,

John Tavares

Dec 12, 2018

Certified chequeâ€™s and money drafts are great way to buy a car! Clean location and the coffee isnâ€™t bad!

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Opening Hours

Mon:9:30 am - 5 pm

Tue:9:30 am - 5 pm

Wed:9:30 am - 5 pm

Thu:9:30 am - 8 pm

Fri:9:30 am - 6 pm