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BMO Bank of Montreal

BMO Bank of Montreal

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2.6 Google Review
40 Bristol Rd E, Mississauga, Ontario, L4Z 3K8, Canada
(905) 568-3717 www.bmo.com/main/personal
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Google Reviews

Refresh Reviews 2.6


Jun 27, 2019
The new branch manager or assistant manager is rude, unprofessional and with full of attitude. I have been dealing with other banks and their managers are humble and nice. Will never like to come here again

Jun 24, 2019
I had an appointment with somebody in regards to student loans at 9:30. I arrived there on time but the person called me in at 9:45. Also, when I went in, the person said that she will call in her colleague because she doesn’t know how student loans work. I mentioned the nature of my question on the website where I booked my appointment but I got assigned to the wrong person. On the opposite end of the spectrum, Debbie is very professional and the bank has kind tellers.

May 31, 2019
Went in and they said they would call me the ext day with a mortgage figure because there calculator was not working. She even entered it on her calendar. Two days now and no call back from her. Name begins with N.

Apr 16, 2019
Slow service... been waiting for 10 minutes and they haven't finished with a single person. I need to deposit a cheque. Can't do it in the machine or it holds it. Been waiting and nothing is happening. Don't come here on your break from work or anything, will take longer then your 30 minutes

Apr 28, 2019
THE WORST BANKING EXPERIENCE EVER!! I lost my wallet on 8th Jan 2019. I had my BMO debit and credit card in the wallet which was abused by the person who stole it. This is my story over visiting this branch 4 times! Trip 1- Jan 8, reported lost debit to the branch, signed the documents and was assured to get get back the money in 20 business days. Trip 2- went to the branch after 25 days. I was told its still processing! Trip 3- I went and spoke to this manager in April first week Miss Varinder Veghal. She is the worst employee ever! She told me that the person who did my documentation before did incomplete work due to which i did not get the credit. She asked me if i really need my money? Also since it was my 3 rd trip already i told them i am not coming again to the branch however i want branch to follow up now. Another CSR Andrew Nogueira and manager Varinder assured calling me an updating me about the status! Trip 4- went to the branch on 25 April, i dealt again with Miss Varinder. She had NO answer again. When i told her if this is how my experience with the bank is and want to close my account. It took her a microsecond to tell me ya she can close my account if i want. REALLY? IS THAT A CUSTOMERS WORTH? However this time i did not even feel like talking to her, i got up asked her details for the area manager and left because talking to her is USELESS! And waste of time! However she being the manager of the branch had no answer and did NOTHING! WORST BRANCH EVER!

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 7 pm
Thu:9:30 am - 7 pm
Fri:9:30 am - 5 pm
Sat:9:30 am - 4 pm Open Today

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