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M&T Bank

M&T Bank

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3.1 Google Review
880 Military Rd, Niagara Falls, New York, 14304, United States
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Refresh Reviews 3.1


May 24, 2019
Always short staffed. Often leaving people waiting for them to open the doors after their opening time because they are standing at the counter talking and laughing. Regularly tellers won’t have their drawers out and have to wait for them to get their money out.

Nov 16, 2018
Fatty, the branch manager, does likes to giggle and yap with attractive male colleagues. Too bad she does it while client waits and her staff is stumbling on basic tasks.

Mar 3, 2017
Sat in waiting area for 35 minutes, there were two bank workers talking to each other for 20 of that. Then one said they'd be "right with me". After 15 I left. Not the kinda experience I want. Citizens bank was a lot friendlier

Aug 23, 2017
The absolute worst customer service at the counter. No one ever offers to help. So much wasted time at this location. Many times had to walk out. Took all my money out of this location and went to Citizens Bank where the workers actually do their job well.

Sep 12, 2017
The Reason I am leaving M&T is because of the slow service and staffing levels at their branches. Also because of multiple times their ATMs are out of Cash.

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Opening Hours

Mon:9 am - 4 pm
Tue:9 am - 4 pm
Wed:9 am - 4 pm
Thu:9 am - 4 pm
Fri:9 am - 6 pm
Sat:9 am - 12 pm Today

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