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RBC Royal Bank

RBC Royal Bank

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3.0 Google Review
2346 Yonge St, Toronto, Ontario, M4P 2W7, Canada
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Mar 1, 2019
Tried calling the branch about a small business matter. Was directed to the main call board and not the branch. Waited 20 minutes on hold before they suggested I go on line. I can't think of anyone who has time for this nonsense. Could very easily be fixed by providing appropriate and direct branch contact info instead of passing the calls through an infuriating AI that will just frustrate customers from even calling back. Shame on you RBC.

May 1, 2019
Have been banking there for many years. At certain times you can find yourself part of a line, but you do see the supervisor trying to find available clerks & telling next in line to follow her. They do try and "provide service" rather then treating one as an object on assembly line.

Apr 16, 2019
The bank teller, Judith, was very dismissive and had an attitude towards me for no reason. It's as if she didn't want to be there, nor wanted me to be there.

Sep 19, 2018
I've been going to this branch for the last two years and I am very happy to be a client of RBC. Even is something went wrong, RBC employees are always willing to make it up to me. Thank you for doing such a great job!

Mar 15, 2018
I called them up to order foreign currency and ended up at the central call centre. They were unable to reach the branch so they transferred me so that I could leave a voicemail. However, once I got through the mailbox was full and I was unable to leave a message. There has to be a better system or easier way to contact my branch.

INDUSTRY BLOGS

Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:8 am - 8 pm Today
Fri:8 am - 6 pm
Sat:9 am - 4 pm

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