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RBC Royal Bank

RBC Royal Bank

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3.6 Google Review
648 Spadina Ave, Toronto, Ontario, M5S 2H7, Canada
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Google Reviews

Refresh Reviews 3.6


Dec 21, 2018
I received a computer call stating that my visa account had been compromised and would be cancelled within 24 hours if I didn’t contact you immediately. The call came in at 10:30 am and I waited on the phone going through your jumbled mess of computerized instructions for almost an hour before I was able to reach a real person. At which point I was told that my account was overdue by one month. The problem was finally resolved but the torture of thinking that someone was using my credit card without my knowledge was horrendous. If you are unable to fix your computer problems at least allow a customer to speak to a real person to get their banking needs met. I have been a customer for about 40 years. You are my local bank, but if you can no longer serve me please let me know and I will either find another bank or start stashing my money under my mattress where it is at least safe and accessible. I am not computer illiterate. I have been working on computers since 1953. Computers were not meant to make life more difficult for human beings. Please find a way out of this mess quickly or at least provide a phone number where those of us who need it, can reach a human being.

Jan 26, 2019
A better branch that the one I live close to. The staff here are friendly and helpful

Aug 14, 2018
Janice was extremely helpful and attentive when assisting us with opening our bank accounts.

Oct 29, 2018
Extremely helpful staff and very polite.

Dec 21, 2018
super friendly.

INDUSTRY BLOGS

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 5 pm Open Today
Fri:9:30 am - 6 pm
Sat:9 am - 4 pm

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