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RBC Royal Bank

RBC Royal Bank

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3.6 Google Review
648 Spadina Ave, Toronto, Ontario, M5S 2H7, Canada
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Google Reviews

Refresh Reviews 3.6


Dec 21, 2018
I received a computer call stating that my visa account had been compromised and would be cancelled within 24 hours if I didn’t contact you immediately. The call came in at 10:30 am and I waited on the phone going through your jumbled mess of computerized instructions for almost an hour before I was able to reach a real person. At which point I was told that my account was overdue by one month. The problem was finally resolved but the torture of thinking that someone was using my credit card without my knowledge was horrendous. If you are unable to fix your computer problems at least allow a customer to speak to a real person to get their banking needs met. I have been a customer for about 40 years. You are my local bank, but if you can no longer serve me please let me know and I will either find another bank or start stashing my money under my mattress where it is at least safe and accessible. I am not computer illiterate. I have been working on computers since 1953. Computers were not meant to make life more difficult for human beings. Please find a way out of this mess quickly or at least provide a phone number where those of us who need it, can reach a human being.

Jan 26, 2019
A better branch that the one I live close to. The staff here are friendly and helpful

Aug 14, 2018
Janice was extremely helpful and attentive when assisting us with opening our bank accounts.

Oct 29, 2018
Extremely helpful staff and very polite.

Dec 21, 2018
super friendly.

INDUSTRY BLOGS

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding the...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 5 pm
Fri:9:30 am - 6 pm Open Today
Sat:9 am - 4 pm

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