Get to the top of the directory by claiming your business!
RBC Royal Bank

RBC Royal Bank

Claim Business
3.8 Google Review
515 The Queensway, Toronto, Ontario, M8Y 1J6, Canada
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.8


Nov 14, 2018
I love this bank branch so far. The staff is very kind and helpful and the manager is also there to help when something goes wrong. One guy actually spent some time playing with my 1 y.o. son while I was getting help st the desk. There is a parking, and a wheelchair accessible entrance.

Nov 10, 2018
Went to all of Canada’s big 5 banks today. This was my last stop. I was doing 3rd party deposits. I waited 15 minutes in line. The two other tellers were busy making sales and the manager of customer service waited 15 minuted until another customer lined up behind me. She was sitting at her desk playing with her pony tail pretending she was busy. When i got up to her and told her it was a 3rd party deposit she hesitated and told me i needed to get my 4 cheques certified. As a previous employee of TD and BMO i am familiar with the banking world. When i tried to speak to her regarding this she rudely interrupted me with “again I’m not going to be able to help you”. As a manager you should not be interrupting people nor should you allow for a scene to be caused when there are other customers in the branch. Also she should be the first to jump up to help customers as she is the manager and customer perception is highly important. I don’t normally review banks. However i went to all major banks in the area and this service was horrible. When it comes to RBC as a bank 3rd party deposits are very common and under no circumstances should i be required to certify funds when depositing 4 different cheques. That is $40 it would take me to deposit cheques to RBC meanwhile at every other bank i have no issues. Digital day? Meaning you are trying to advance electronically as a bank and get rid of tellers...how can u do that when you cant even handle day to day in bank transactions. It is no surprise they were surpassed as the top bank. To the manager, hopefully there is someone there that can coach you regarding your attitude and interruptions with clients speaking.

Dec 24, 2018
The Asian cashier is the rudest. MR. Peter the bank manager needs to work on his customer service employments !

Oct 12, 2018
I've been RBC client for so many years and I was amazed to see how unprofessional they are to treat their customers. I had an appointment with an advisor at this branch and the teller was so rude and unhelpful. She spent 5 mins looking for my appointment and giving me very angry look, like it is my fault they can't find it on the system. She was trying to tell me it is probably another branch and I made a mistake. At the end and after waiting another 5 mins, the appointment was with the same branch and somebody else saw me. What a mess.

Jul 20, 2018
Very nice staff as a newcomer to the country I was greatly informed by the teller and they assisted me by taking time to explain the use of the atm machine as I was unfamiliar with the machine. I was greeted with a smile each time I use this bank.

INDUSTRY BLOGS

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history, tradition,...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm Today
Thu:9:30 am - 8 pm
Fri:9:30 am - 6 pm
Sat:9 am - 4 pm

Bank Near Me

BMO Bank of Montreal

BMO Bank of Montreal

165 The Queensway, Toronto
TD Canada Trust

TD Canada Trust

125 The Queensway, Toronto
BMO Bank of Montreal

BMO Bank of Montreal

2194 Lake Shore Blvd W, Toronto
TD Canada Trust

TD Canada Trust

2210 Lake Shore Blvd W, Toronto
RBC Royal Bank

RBC Royal Bank

2275 Lake Shore Blvd W, Toronto