Get to the top of the directory by claiming your business!
Scotiabank

Scotiabank

Claim Business
1.9 Google Review
79 Queen St E, Toronto, Ontario, M5C 1R8, Canada
(416) 866-6571 www.scotiabank.com
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 1.9


Mar 7, 2018
Worst Scotiabank branch and horrible customer Service. Especially the guy in the front counter (seated lower than other counters - I guess he was intentionally seated like that for his behaviour. Very rude person and doesn't listen to the customer. I wanted a statement about my account on a Scotiabank letterhead. He is totally incompetent and doesn't not even know what a letter head means. Had t done in a different branch. The bank should train these people how to deal with customer or fire them. Hope I can give zero stars.

Jan 26, 2017
I asked to close an account that I had already finished paying off. Before I finished my sentence, the teller told me there couldn't be a balance on the account. I finished putting in my pin, to which her said "Oh. ok, you need to call the number on the back of your card". That didn't make any sense. To call in and just have an account closed, whereas to open it I have to be there with tonnes of information?!! He then went on to get approval from his other colleagues, who affirmed that I indeed had to call the number on the back of the card. No surprise to me, I was told my the person on the phone to go into the bank and close the account. That closing the account over the phone didn't make any sense!! The reason why I'm frustrated with this location, is what everyone else is saying. They are mostly incompetent, and not to mention rude. This is my money and credit. If I choose to bank with you I should be respected. I don't have to bank there. My partner has even complained by calling into their call centers, and we were told that it's not the first time they have received complaints about this branch. They need to do another round of training for those tellers, because that place is horrible.

Jul 4, 2017
Quite incompetent personnel when it comes to solving problems, unable to give a complete answer to a question. Sometimes they are not listening to what customers are saying. Also, they seem to be rude at some point. I had to go to Scotia Plaza to get a proper explanation of possible solutions. I would not recommend having this as your home branch.

Mar 24, 2017
It is the worst customer service experience, went to put money in to the credit but trying to different things that is not needed and asking me why my cards are not linked and I repeatedly told her they are and I do a lot of online banking but does not listen. They should know to listen to what customers saying first. Do not how they get jobs like this if you don't listen

Jan 23, 2018
Worst Customer Service. They asked me a lot of questions and verifications and in the end they didn't give me any cash I needed. They told me maybe my card is not activated. They told me to call the number at the back of the card. I called and I was told it was already activated and anyway I go I can withdraw.

INDUSTRY BLOGS

Mistico Costa Rica Beachfront Community Investment

The evolution of real estate investing has shifted dramatically over the past decade. Today’s investors are not simply purchasing property—they are buying into lifestyle ecosystems....

Kindred Consulting C.R.

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Costa Rica Residency Through Real Estate Investment

For many investors, purchasing real estate in Costa Rica is only the first step toward a larger goal—establishing residency and eventually relocating full-time. While real estate...

Kindred Consulting C.R.

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 5 pm
Fri:9:30 am - 5 pm