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TD Canada Trust

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3.2 Google Review

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15 Clock Tower Rd, Toronto, Ontario, M3C 0E1, Canada

(416) 445-6601 www.td.com/ca/en/personal-banking/branch-locator/#/?id=241&src=local:b:can

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Refresh Reviews 3.2

Hassan Sattar

Mar 3, 2019

Very Poor customer service, branch manger David and staff member named Andrea didn't know what they were doing. Simply staff needs more training. Both of them took more than an hour on something which should have taken just 5 minutes. Being a branch manger didn't even know who to call or contact just to cancel an etransfer.

Sujatha Kanthavel

May 8, 2019

This is the worst branch I have ever seen. I have wasted 55 mins in this branch. I had an appointment with NIKA.DARMAYAN and waited at the front for 15 mins and noone said anything. I then asked the guy at the reception and he said sorry Nika is with another client and I can try to help you. He took me to the room and try to add my tax bill as part of mortgage for 40mins and no luck. He then said sorry let me get help, he went and spoke to the branch manager Georgia, she said well you try it call this place and that place they'll help. He called twice that place both times he couldn't get a help that's required. I am seeing all of these feedback and amazed how this branch is still working without any changes. Poor customer service, poor management skills infront a client stating well you figure out or contact this and that# for help. I am moving out of this branch. Twice I visited this branch and both times disappointed.

Wattey Lau

Jan 29, 2019

I had a basic request but no one was able to tell me what the process was from the beginning even the advisors so I have to go see another advisor today. It will be my 4th time going to that branch for the same request. They are just not capable of telling me exactly what needs to be done. It looks like they need a lot time and multiple brains to make it work. Hopefully today will be the last time. Oh and the first advisor I met was in a hurry of going to Cancun and he spent the first 10mn of the appointment trying to book me with a different advisor and on a different day. Friendly people for sure but not efficient!

Tomas Toth

Oct 15, 2018

Using Google Maps is bullet looking resolution which is all the time positive, quick and just right. Right like TD Canada Trust on Shoppa Don Mills in Toronto where you will be take care with professional team.I can just recommend this TD brunch to everyone.

Brian H

Mar 8, 2019

I've been with TD my whole life and this is the worst service I've recieved from any branch

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