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Google Reviews

Refresh Reviews 3.4


Jul 2, 2019
I was told by my Financial Advisor to go to any branch to sign documents digitally. I went to this branch as it was convenient and was met with nothing but incompetence and a complete disregard for service. My advisor explained it was a very quick and efficient process, which he later proved when I met with him as a last resort. The branch had to see if they knew how to complete my request, then claimed they were unfamiliar with the digital signature process. I was surprised that a national campaign would lack training, which it didn't, or that any branch given the opportunity to demonstrate the versatile process to a client left me frustrated and disappointed. Thankfully my Financial Advisor is competent and consistently goes above and beyond to show me how valuable I am as his client.

Apr 4, 2019
Great customer service at this branch. The branch manager Omar Youseff is quick to respond to customer's questions, he is very knowledgeable and pro-actively cooperated to resolve a mix-up with our accounts transfer. You're in good hands at this branch, highly recommend.

May 17, 2019
Great experience. Its usually busy however they have many experienced staff that will help you right away.

Mar 30, 2019
Very well organized branch Teller services are available. They welcomed me with a smile. They have a small waiting area to do online banking or using internet services. Definitely recommend.

May 17, 2019
Been coming to this branch for so many years, however lately I had to line up for over 20 minutes for a service that takes a minute regardless of the time of day or the week. Nice people. Understaffed branch.

INDUSTRY BLOGS

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history - the...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey


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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm Open Today
Fri:9 am - 7 pm
Sat:9 am - 4 pm

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