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Google Reviews

Refresh Reviews 3.4


Jul 2, 2019
I was told by my Financial Advisor to go to any branch to sign documents digitally. I went to this branch as it was convenient and was met with nothing but incompetence and a complete disregard for service. My advisor explained it was a very quick and efficient process, which he later proved when I met with him as a last resort. The branch had to see if they knew how to complete my request, then claimed they were unfamiliar with the digital signature process. I was surprised that a national campaign would lack training, which it didn't, or that any branch given the opportunity to demonstrate the versatile process to a client left me frustrated and disappointed. Thankfully my Financial Advisor is competent and consistently goes above and beyond to show me how valuable I am as his client.

Apr 4, 2019
Great customer service at this branch. The branch manager Omar Youseff is quick to respond to customer's questions, he is very knowledgeable and pro-actively cooperated to resolve a mix-up with our accounts transfer. You're in good hands at this branch, highly recommend.

May 17, 2019
Great experience. Its usually busy however they have many experienced staff that will help you right away.

Mar 30, 2019
Very well organized branch Teller services are available. They welcomed me with a smile. They have a small waiting area to do online banking or using internet services. Definitely recommend.

May 17, 2019
Been coming to this branch for so many years, however lately I had to line up for over 20 minutes for a service that takes a minute regardless of the time of day or the week. Nice people. Understaffed branch.

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of creating...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey


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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm Open Today
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 7 pm
Sat:9 am - 4 pm

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