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Google Reviews

Refresh Reviews 3.4


Jul 2, 2019
I was told by my Financial Advisor to go to any branch to sign documents digitally. I went to this branch as it was convenient and was met with nothing but incompetence and a complete disregard for service. My advisor explained it was a very quick and efficient process, which he later proved when I met with him as a last resort. The branch had to see if they knew how to complete my request, then claimed they were unfamiliar with the digital signature process. I was surprised that a national campaign would lack training, which it didn't, or that any branch given the opportunity to demonstrate the versatile process to a client left me frustrated and disappointed. Thankfully my Financial Advisor is competent and consistently goes above and beyond to show me how valuable I am as his client.

Apr 4, 2019
Great customer service at this branch. The branch manager Omar Youseff is quick to respond to customer's questions, he is very knowledgeable and pro-actively cooperated to resolve a mix-up with our accounts transfer. You're in good hands at this branch, highly recommend.

May 17, 2019
Great experience. Its usually busy however they have many experienced staff that will help you right away.

Mar 30, 2019
Very well organized branch Teller services are available. They welcomed me with a smile. They have a small waiting area to do online banking or using internet services. Definitely recommend.

May 17, 2019
Been coming to this branch for so many years, however lately I had to line up for over 20 minutes for a service that takes a minute regardless of the time of day or the week. Nice people. Understaffed branch.

INDUSTRY BLOGS

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding the...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey


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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm Open Today
Fri:9 am - 7 pm
Sat:9 am - 4 pm

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