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HSBC Bank

HSBC Bank

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5.0 1 review
150 Hollidge Blvd #Ste M100, Aurora, Ontario, L4G 8A3, Canada
(888) 310-4722 www.hsbc.ca
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Sep 11, 2023

Good Customer Services

Last week, i went to HSBC Aurora Branch, and dealing with a lady (i thing she is counter in-charge or supervisor), she is very helpful, friendly, professional and efficient. Also i saw this lady very patiently instructing her colleague, very good!!!

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Aug 21, 2023
Service is always slow and honestly ridiculous they always run us in circles and today especially the teller, Kelly, ignored us to help someone else already being helped, says she'll go talk to someone and instead turns back to the woman already being helped and then leaves for a minute just to tell us we have to go to Richmond Hill and just keeps repeating that she doesn't know anything and we should go to Richmond Hill. This is on top of a previous day where the entire day was wasted trying to do the same thing as today, which we were told would be much quicker, I understand it's not her fault that someone was sick, someone called out and the last person was too busy but the customer service here is always awful and she was just so unhelpful and her lack of customer service is the final straw

Feb 24, 2021
Jessica and the other ladies at the branch provided wonderful service. No complaints. Jessica took the time to stay late an hour past close to review everything with me. Thank you Jessica! Literally the only issue I've ever had with this branch was the one time I tried to do some last minute banking at the atm and it was down. It's not been down since.

Oct 20, 2021
Best service and kind treatment, Ms. Yiling have been helpful and kind with my wife and myself, she takes the time to almost finish the paperwork we needed even after the branch was closed, Thank you very much Yiling!

Aug 27, 2019
Awful customer service Ive experienced to date. Rude people from customer support namely Shannon Burns (who hang up the phone on me) and a Patrina.

Dec 31, 2020
Went in to close an account in September and find out in December that they never closed the account and my account has been collecting service charges and interest for the past 4 months !

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Opening Hours

Mon:10 am - 4 pm
Tue:10 am - 4 pm
Wed:10 am - 4 pm
Thu:10 am - 4 pm
Fri:10 am - 4 pm Today

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