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RBC Royal Bank

RBC Royal Bank

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2.6 Google Review
15408 Yonge St, Aurora, Ontario, L4G 1N9, Canada
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Google Reviews

Refresh Reviews 2.6


Dec 2, 2018
Staff are unfriendly and not knowledgeable. Anything you need to do other than routine transactions they have to ask each other or their manager to give you an answer. Find another branch to get better service.

Mar 9, 2019
Very poor experience with this branch! Unfriendly staff with zero knowledge. Today they were short staffed so the branch manager stepped up to help me, though even he didn’t know his job well. I had to go through some trouble to get a new document from my accountant to have my problem solved, as per the manager. Though I visited a different branch, same day, and they solved the issue in a blink.

Apr 28, 2018
I would advise anyone who visits this bank to be careful and ask questions before completing a transaction. The customer service representative said she assumed that I want to withdraw with overdraft without first confirming this with me. Had I not checked the transaction record and confronted the rep, she would not have said anything. Be careful.

Apr 1, 2019
Slow and uncourteous. Customer never right.

Nov 1, 2016
I came into this branch looking for financial advice and I met with Nassib, he was amazing so helpful answering all my questions, and letting me know my options. Definitely recommend going here for your financial needs.

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 8 pm
Fri:9:30 am - 6 pm Today
Sat:9 am - 4 pm

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