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BMO Bank of Montreal

BMO Bank of Montreal

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2.4 Google Review
645 Lansdowne St #W, Peterborough, Ontario, K9J 7Y5, Canada
(705) 745-5714 www.bmo.com/main/personal
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Jun 21, 2018
I asked how I could make line of credit payments online -- that's how I do most of my banking. I was given a number and I made to payments of over $1000 each. Three weeks later I discovered that the number was an old one (so no longer valid, I guess). So, BMO never received the two payments, AND my credit rating has taken a massive nosedive. BMO says "take it up with the branch". Now I have to sort through this myself and petition TransUnion to restore my credit rating. SMH!

Oct 17, 2017
Booked an meeting at the front desk explaining that I'm a student from Quebec and I had funding from the government, but my forms were in French. The desk lady told me it was not a problem at all multiple times. Went to the meeting with the financial advisor who then told me it was preposterous to think a financial institution would sign papers they couldn't understand. She repeatly said 'No one speaks french here' on a rude tone. Very disrespectful. I understand it was a longshot, but the clerk told me it was not a problem. I wasted my time and I'm glad I found another institution in Peterborough.

Nov 7, 2017
i've been banking here since i was a teen. You never know what your gonna get when you walk in. Long lines and waiting or not. Typical bank. Atm's are new and now give 5, 20 and 50 notes. Skip going to the teller.

Mar 9, 2018
No one picks up the phone or redirects to call center for a 10 to 20 min hold, no thanks. Poor customer service.

Oct 14, 2017
Teller offered horrible customer service to me, and her supervisor was unprofessional and lacked customer service skills as well when I spoke to her. Worst BMO Branch I've been to so far. It will be the last time I bank with them.

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Opening Hours

Mon:9:30 am - 4:30 pm
Tue:9:30 am - 4:30 pm
Wed:9:30 am - 4:30 pm
Thu:9:30 am - 6 pm
Fri:9:30 am - 6 pm Today
Sat:9:30 am - 3 pm

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