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Mar 20, 2019
I have gotten change here before no problems and no questions asked but today was told after my change was already given to me that they don't give change to non CIBC clients so I guess I won't be back...

Jul 15, 2018
Terrible service and financial advice at this branch. Needs repeated visits for very basic transactions due to lost/missing paper work, every single time.

Jun 15, 2017
All i wanted was a credit card. I got one in 2015 and they said for a credit card, a chequing account is mandatory. I opened one and never used it. It automatically got closed. I downgraded my credit card in 2016, and they wanted to open another chequing account and told me it was free for 1 year. I told them i already had one in 2015 and it got closed. They said it does not matter and since i am new to the country, my new immigrant package will still work. I opened the account and started using it and they started to deduct 15$ a month for using this account. When asked, they procrastinated that the issue is in the headoffice and they have no clue what is happening. They also BLAMED me i did not inform them of the previous years account. There is no way i can prove this. Also its surprising that they missed my account history. How convenient. The attendant who took my issue promised me she will call me and will inform me about the issue. She never did. I went into the bank and closed the account for peace of mind. Very bad customer service. Lost 15$ per month for the next 3-4 months. No reimbursement. Frustrated with the bank and the members i dealt with. DO NOT OPEN AN ACCOUNT HERE. WORST CUSTOMER SERVICE EVER !

Mar 29, 2017
Horrible customer service! The worst I have ever had! They are dishonest and sneaky!

Nov 23, 2016
Very friendly

INDUSTRY BLOGS

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour, you'll...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey


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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 7 pm
Fri:9:30 am - 7 pm
Sat:9 am - 4 pm Today

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