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CIBC Branch & ATM

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385 Frederick St, Kitchener, Ontario, N2H 2P2, Canada

(519) 744-4151 locations.cibc.com/on/kitchener/06052?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib

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Bonnie Nethery

Mar 20, 2019

I have gotten change here before no problems and no questions asked but today was told after my change was already given to me that they don't give change to non CIBC clients so I guess I won't be back...

Cody

Jul 15, 2018

Terrible service and financial advice at this branch. Needs repeated visits for very basic transactions due to lost/missing paper work, every single time.

Antony Paiva

Jun 15, 2017

All i wanted was a credit card. I got one in 2015 and they said for a credit card, a chequing account is mandatory. I opened one and never used it. It automatically got closed. I downgraded my credit card in 2016, and they wanted to open another chequing account and told me it was free for 1 year. I told them i already had one in 2015 and it got closed. They said it does not matter and since i am new to the country, my new immigrant package will still work. I opened the account and started using it and they started to deduct 15$ a month for using this account. When asked, they procrastinated that the issue is in the headoffice and they have no clue what is happening. They also BLAMED me i did not inform them of the previous years account. There is no way i can prove this. Also its surprising that they missed my account history. How convenient. The attendant who took my issue promised me she will call me and will inform me about the issue. She never did. I went into the bank and closed the account for peace of mind. Very bad customer service. Lost 15$ per month for the next 3-4 months. No reimbursement. Frustrated with the bank and the members i dealt with. DO NOT OPEN AN ACCOUNT HERE. WORST CUSTOMER SERVICE EVER !

Karen Haley

Mar 29, 2017

Horrible customer service! The worst I have ever had! They are dishonest and sneaky!

Mike Grein

Nov 23, 2016

Very friendly

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