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CIBC Branch with ATM

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3.3 Google Review

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245 Strasburg Rd #C, Kitchener, Ontario, N2E 3W7, Canada

(519) 578-2450 locations.cibc.com/on/kitchener/08252?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib

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Ross

Mar 2, 2019

Its Saturday 12pm, 10 people in line and only one teller is open! Managment is completely ignorant!

h b

Aug 15, 2018

Best cibc and banking experience i have ever had! Thank you so much Mona & team

denise wionzek

Aug 3, 2018

I feel the same about many things going on at this ranch. I had a 20 dollar withdrawal from the bank machine which i never diid.That was almost five or more weeks ago. I asked them to look into it and apparently they cant at the branch. So thee gave me a number to call. I called it got back a call that left a message with a number doesn't even work. WTH Then i pay my credit card off with my line of credit because i was toild is was the best thing to do. It was not a high amount and i wanted to do it my way but was told just do it that way, Fine. Then i thought i should talk to the financial advisior Mona. I go in and not greeted that well really. Then basically asked what i was doing there. I explained my situation and how i was feeling and she said that was the right thing to do.But then continued to ask me why i had such a high credit limit. Well i guess that's my business and i don't want to change it. Then why don't i set up automatic withdrawal for my line of credit payment. I felt pressured and uncomfortable when twice i said no but then gave in because i felt bad. I hate this kind of business transaction. I knew the minute i said yes it was a wrong idea,as she continued to say to keep your credit great and if you are away and not able to pay it. Well i go in the branch to pay my bills and i like it that way, I also have telephone banking which is easy enough to call if i wasn't around or there are bank machines. And why would i get the minimum payment taken out when i go in and pay more towards it each month. That is doing it twice. No thank you That's just stupid talk in my opinion. I have good credit pay my bills on time and have no worries with my credit card etc. I would like to take my business elsewhere. I have been with CIBC for 30 years . This is not my main branch i just go here because its closet to my house. Maybe i should go back to Listowel and see them. Or better yet another bank should get my business.

Jacqueline Savoie

Nov 23, 2017

I liked Carol initially but could have done without the commentary on my personal finances.... I donâ€™t need to be told â€œwow thatâ€™s a lot of debt for a student!â€ and other comments to make my situation sound so dire. I am well aware of my situation and am working hard to better it. Itâ€™s disheartening to have to hear this kind of commentary from a stranger. This person does not know my background, or reasons for my situation. All I required was a simple yes or no answer to something I was trying to accomplish. I wish I had saved the gas and gone to a closer bank, but I took a chance based on past reviews. Maybe you will have a better experience if your finances are flawless!

Corey Hallman

Nov 15, 2017

very nice customer service.open clean

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