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Google Reviews

Refresh Reviews 2.6


Jul 19, 2019
The main problem is that the management you may be dealing with are 100% unreachable by telephone. It's what I call "hiding behind voicemail." If you can't walk into the branch and stand in front of them - you do not exist to this branch. No-one ever answers their general number, so you can't even set up appointment. You just have to guess. I'm busy. Time is money. I'm not good at guessing. I get frustrated wasting my time. That's "for what matters" to me CIBC. Guarantee you're not listening though! Big profit machine too busy making money to listen.

Mar 14, 2019
EXCELLENT SERVICE💎AMAZING PERSON Celia is really the definition of a gentlewoman as well as professional. This is the best customer service I have ever had the pleasure to meet. She was a totally professional in every way. Best of the best. Many thanks.

Mar 31, 2019
Terrible customer service experience. Been a Business and personal customer of CIBC for over 8 years. Just wanted to deposit a business cheque and was not able to because of their system policy and was just told to go my home branch. 🤦‍♂️ not what I expected as a CIBC customer. This was the closest branch open at the time don’t have this issue with depositing at other Cibc branches.

Jul 10, 2019
The most pathetic service.. can't generate a simple account statement.needs multiple follow ups. Too bad.

Sep 26, 2018
Wow..... I cannot believe CIBC which is allegedly a repultable bank employed Hoofrish Patel as a branch manager.......... she got a teller to process a usd conversion at the wrong rate then blamed me for not speaking properly.... although she also had an accent.... if I could I’d rate this branch 0/5 stars I would. Avoid!!

INDUSTRY BLOGS

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are the...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey


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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 8 pm Open Today
Fri:9:30 am - 7 pm
Sat:9 am - 4 pm

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