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Google Reviews

Refresh Reviews 2.6


Jul 19, 2019
The main problem is that the management you may be dealing with are 100% unreachable by telephone. It's what I call "hiding behind voicemail." If you can't walk into the branch and stand in front of them - you do not exist to this branch. No-one ever answers their general number, so you can't even set up appointment. You just have to guess. I'm busy. Time is money. I'm not good at guessing. I get frustrated wasting my time. That's "for what matters" to me CIBC. Guarantee you're not listening though! Big profit machine too busy making money to listen.

Mar 14, 2019
EXCELLENT SERVICE💎AMAZING PERSON Celia is really the definition of a gentlewoman as well as professional. This is the best customer service I have ever had the pleasure to meet. She was a totally professional in every way. Best of the best. Many thanks.

Mar 31, 2019
Terrible customer service experience. Been a Business and personal customer of CIBC for over 8 years. Just wanted to deposit a business cheque and was not able to because of their system policy and was just told to go my home branch. 🤦‍♂️ not what I expected as a CIBC customer. This was the closest branch open at the time don’t have this issue with depositing at other Cibc branches.

Jul 10, 2019
The most pathetic service.. can't generate a simple account statement.needs multiple follow ups. Too bad.

Sep 26, 2018
Wow..... I cannot believe CIBC which is allegedly a repultable bank employed Hoofrish Patel as a branch manager.......... she got a teller to process a usd conversion at the wrong rate then blamed me for not speaking properly.... although she also had an accent.... if I could I’d rate this branch 0/5 stars I would. Avoid!!

INDUSTRY BLOGS

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are the...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey


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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 8 pm
Fri:9:30 am - 7 pm
Sat:9 am - 4 pm

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