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CIBC Branch & ATM

CIBC Branch & ATM

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3.1 Google Review
1582 The Queensway #1580, Toronto, Ontario, M8Z 1V1, Canada
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May 29, 2019
I do not recommend the mortgage advisor Daniela. I was given papers at a mortgage amount and then it was changed. They kept me waiting for 2 weeks to approve the mortgage at 10,000 less as promised. They approved the mortgage at 6:56 pm, the next day was closing. Poor human service needs. Don’t go with them. The papers were given at an amount for borrowing. The same day they changed the amount. They are not honest. This bank is a front to lure you in at their convenience.

Apr 11, 2019
Justin deposited my money into my moms account instead of mine. Completely different names and profiles/didn’t check his screen to my drivers license. I had to go back and ask where my money was. He was unapologetic and seemed like he didn’t even care. I explained I’m happy I checked my account on the app and noticed there were no funds because this was the only time to go to the bank before my trip to Hawaii and I would be out of luck and without money in a different country unable to do anything. Again no apologies no have a good day, nothing! This branch needs to be trained on customer service and proper cash handling skills. Funny enough while I was there someone else was irate complaining about the same issue with mismanaged funds. Hire some inidividuals who actually like there job and want to be there because they’re skills and customer service show otherwise.

May 11, 2019
Very, very slow moving branch. Same thing every time I’ve been here. 2 or 3 people saying “Welcome” and 3 tellers moving like the DMV in Zootopia.

Apr 20, 2019
extremely helpful employees ! my favourite branch

Sep 19, 2018
I had an amazing business experience at Queensway CIBC Branch location, where Vanessa G was able to handle my business case in the most professional way, she not only demonstrated the above and beyond in effort, but simply exceeded level of my expectations is CIBC service… helped me on a short notice, in my business transition - switching my business accounts - assets from TD Bank, offered me much better services, with much better rates to my Cyber Security PenTesting Inc. consulting company. It always a refresher and the pleasure at the same time to deal with such PRO. Vanessa and her colleague Alla were absolutely at their most effective, knowledgeable and helpful state. Wish other institutions and organizations had real people like it.

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 8 pm
Fri:9 am - 7 pm Open Today
Sat:9 am - 4 pm