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TD Canada Trust

TD Canada Trust

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3.3 Google Review
125 The Queensway, Toronto, Ontario, M8Y 1H6, Canada
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Refresh Reviews 3.3


Jun 20, 2019
Worst Customer Service I've ever experienced. Absolutely awful DO NOT GO HERE!! Beyond rude, not friendly whatsoever, no people skills, will not speak or even look at you. I will never bring my personal or corporate business here ever again. Maybe some of the other employees are friendlier than the girl that "assisted" me. But overall bad vibes and experience. **tall brunette is rude af**

Mar 3, 2019
The bank manager or the assistant bank manager is unnecessary rude made person, called me late at night with a loud angry lecturing tone, she lacks common sense and decency of how to treat customers or any other human been. Here is the story we usually batch deposit client cheques. The cheque scanner is known to be unreliable and the deposit process can be lengthy, some of the bank tellers got to know us over the years, because we regularly make deposits at this branch, if the cheque machine starts acting up, we leave the cheques with the teller with a printed summary of all cheques, they usually deposit them later. We trust the tellers and we never disputed any deposit amount, one night after did that, I got this call a lady screaming at me over the phone and questioning what I did, i honestly thought someone got hurt or my business partner did something very bad which highly unlikely, it turned out she "bank manager" MAD because we left and didn't stay till all cheques were scanned. I am shocked that she is in charge of this branch, she has no manners, she escalated the situation, I didn't entertain her stupid behaviour and immediately asked her not to call me not to mention it was late in the day. I should have filed a complaint at the time. The moral of this story the staff is great but the manager or assistant manager is garbage.

Dec 1, 2018
Arrived at 7:40 pm to do 3 deposits, cash 1 cheque, and do 4 bill payments. I'm cutting it a bit close, but from my daily experience coming to TD bank, this has typically been a 5-7 minute job with an experienced teller at most TD locations. Was pretty empty, so got to a teller quickly (7:45). Teller spent 20 minutes doing my first deposit, and we are now past closing time. I expect manager would check to see how much longer for any tellers working with customers so manager can finish transactions and close themselves, getting everyone out sooner. 5 minutes on my second deposit with same teller, 5 minutes on my third. We cash my cheque and do 1 bill payment. I've been here for 30+ minutes. Manager asks teller to go close front door, then proceeds to tell me that for security reasons I need to come back next day and that next time I should come earlier. Thanks for your service?

Feb 5, 2019
Don't use TD I'm transferring Bak this branch puts a hold on my check that normally goes threw direct deposit ND can't ND won't take it off u put it on the branch manager can take it off ND talks to u like ur a POS screw td goin Bak to Royal Bank or bmo

Jul 26, 2018
Love this branch and people working there! Courteous and diligent employees! :)

INDUSTRY BLOGS

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding the...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey


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Opening Hours

Mon:8 am - 8 pm
Tue:8 am - 8 pm
Wed:8 am - 8 pm
Thu:8 am - 8 pm Today
Fri:8 am - 8 pm
Sat:8 am - 4 pm

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