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RBC Royal Bank

RBC Royal Bank

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2.8 Google Review
5322 Dundas St W, Toronto, Ontario, M9B 1B1, Canada
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Google Reviews

Refresh Reviews 2.8


Aug 30, 2018
An amazing branch, with over the top, customer oriented staff. I have had an amazing experience with Tatiana, although I didn’t have a booked appointment, I just crashed in, she went out of her way to help me open a business account, although it doesn’t fall under her domain and she just started her new role. She was extremely empathetic, very personable and down to earth. I am proud of this branch being close to home, because I get to bank with people like her, and Natalya who’s given previously went to extreme levels to give me great business insights and hook me up with the small business department. Kudos to this branch and its manager.

Jun 11, 2018
Not impressed at all. I was told to bring in money to deposit in a new account for a better interest. Week later I withdrew the money from another bank to deposit, then i was told that it has to be certain amount. I was 300 short. He was too eager to leave at the same time he is on a personal phone call. He did not care..told me to take it back. Even the manager/supervisor bluntly refused to deposit 300 less . I wasted hours for nothing. It took him forever to do nothing. Mediocre branch.

Feb 12, 2019
Not got the mortgage on time. Spent my time

Sep 17, 2018
Both times I've stopped here their ATMs aren't working properly, wouldn't let me deposit cheques and today one is out of order and the other wouldn't let me withdraw cash! Waste of time

Apr 27, 2018
Horrible wait times in branch and clear staffing issue for bank tellers. On multiple occasions I have waited 20 mins to do banking transactions due to not enough staff on hand. I would recommend dealing with a different rbc branch if possible

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 8 pm
Fri:9:30 am - 6 pm Today
Sat:9 am - 4 pm