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Keating Roofing & Exterior Contractors Ltd

Keating Roofing & Exterior Contractors Ltd

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3.0 Google Review
1713 Mattawa Ave, Mississauga, Ontario, L4X 1K5, Canada
(905) 270-4100 keatingexteriors.com
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Apr 1, 2019
If I could give O I would. Cust Service is so terrible and the owner of the company is rude as hell I would never deal business with these people at all.

Oct 12, 2018
I was referred by another trade who claimed they do good work. So I wanted to use them and would have paid a premium. But I have been chasing them for six weeks. Personal phone calls never get answered. I called the main office on a Thursday. They said he'd call back next Tues. 2 weeks later I tried more phone calls. Filled out a request for estimate on the web site. No response. Finally after a particularly pointed voicemail I got a response and a visit for an appraisal. I got an implausible story about how never got any of the emails or voicemails. That was two weeks ago. More emails and voice mails and no quote or even acknowledged receipt of communications. I have wasted six weeks with frustration. God help me if we actually had connected and tried to schedule the work. It has never been so hard to give someone business. All he had to do was say he was booked up for the season. I would have suggested he schedule me for first job in the spring. Finally engaged an alternate supplier and am getting the job started immediately.

Oct 30, 2018
From intital contact until the job was complete, everyone I dealt with was stellar at what they were supposed to do. This company is very busy and understandably so. I can say they are worth the wait!

Oct 9, 2018
This is the worst most frustrating company I have ever dealt with. They did our roof but the shingles are falling off. I have been calling them for one month and and they are refusing to respond. I was finally told that Johnathon would be coming today October 9 between 10 and 11 and I still have yet to hear from him despite two phone calls. Save yourself the aggravation and their so called 10 year warranty on labour. Use someone else! They do not stand by the “quality “ of their work.

Oct 22, 2018
Thanks Matt for fixing the flat roof and helping out with the caulking. Appreciate that Keating sticks by its service guarantee.

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