M&R Roofing

Came out same day after wind storm to put up temporary cover to prevent rain damage. Took some time sort out the details for the actual repair (due to unexpected circumstances out of people's control), but once figured out, they brought the materials and finished the actual repair in a timely manner. They were also able to take a look at another part of the house and were able to repair the flashing. After all of the work was completed, they were great about cleaning up.

Needed our flat roof completely replaced due to previously done poor job. Got FIVE quotes and M&R were the second highest but had the most comprehensive quote with pictures and details instead of just a carbon copy checklist with scribbles. Gave a strict deadline and despite weather had the job completed before the drop dead date. Consultant was friendly and answered all my email and phone questions. Very happy with the work done and hopefully will stand up the test of winter and time. Foreman was great and informative, crew was fast and respectful of my property. Here's where things went wrong: 1) discovered that despite their website stating so they do NOT accept credit card, which we would have preferred but conceded to pay by cheque; 2) discovered first mistaken change on the invoice that differed from the contract where they installed a lower thickness of insulation while charged me for the higher thickness I originally requested. When I discovered this error their consolation was to only charge me for what I got done but no amends were offered since the job was done wrong and was too late to rectify; 3) second change on invoice was to pay upon receipt while contract stated to pay within 30 days of completion. You can't legally change payment terms after the fact and when I informed their accounting person they ignored the discrepancy and demanded to be paid immediately; 4) when I mentioned the previous mistakes to the consultant and accounting person and asked for amends, the owner personally called me to let me know his company is too busy, mistakes happen (where they would have overcharged me should I not have reviewed the invoice), and is annoyed at doing residential work and would prefer to work commercial, can't find enough good people to work roofs, and have been turning down referrals all summer long. Sounded like he didn't even want my business or a referral. If you need quality work done in a timely manner for a decent enough price, albeit they were more expensive but work is higher quality as I saw my neighbours' roofs, go with M&R, just mind the details of the contract, the invoice, and have the cash on hand in your account to pay them.

After the insane wind storm in the GTA, I scrambled to find a reputable roofing company that could complete emergency repairs. My roof sustained damage on one side and had a gaping hole as one of the vents had been ripped off along with several shingles. It was forecasted to rain in the upcoming days and I was terrified of adding water damage to my list of problems. I called around and got quotes ranging from $1000 to $6000(!) for a 1-2 hour job. M&R Roofing was recommended to me by an associate at Home Depot and I visited their office minutes before they closed. I brought a sample of my shingle and the kind gentleman not only went out of his way to find the exact match, but gave them to me for free. I also got a replacement vent. I explained my difficult situation to him and he booked me an appointment for emergency repairs that week despite being very busy. The crew came to my house and did an amazing job! I miscalculated the number of shingles missing, and noticed they had driven back to their office to get more mid-way through the job, but never even mentioned the inconvenience to me. The price was more than reasonable and I truly appreciate Marcin and his crew going out of their way to help me during this difficult time. I feel reassured because they installed underlayment prior to nailing the shingles. Thank you so much! I would 100% recommend M&R to all my friends. :)

Amazing work done by amazing people!

I contacted several roofers and M & R were by far the most thorough and professional in regards to setting up an inspection and getting me a quote. The work was done quickly and the crew did an excellent job leaving my backyard cleaner than it was when they started. I appreciated the detailed quote and the photographs that showed the work that needed to be done and then the after photographs when the job was completed. I would recommend M & R Roofing and I would not hesitate to use them for future jobs.