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Mulligan Windows, Siding and Roofing

Mulligan Windows, Siding and Roofing

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3.2 Google Review
32700 W 8 Mile Rd, Farmington Hills, Michigan, 48336, United States
(888) 425-0071 www.mulliganwindow.com
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Jul 29, 2022
Hired Mulligans to replace roof, soffits and gutters with a leaf guards. Everything was fine u till Allied Enterprises installed the gutters and guards. Allied came out with whatever they could find in the with warehouse and installed baby blue and silver guards. Contacted Mulligan's about the problem. A couple days later the Allied crew showed up to remove the guards and in the process of removing guards they managed to ruin the new drip edge and now there are several cuts, gaps and our brand new roof and drip edge is ruined.Two of Mulligan's subcontractors took pictures of damage caused by the removal of guards with the understanding that Craig Habuke could look at damage caused by his subcontractor. Never heard back from Craig Habuke. We took several pictures and sent them to Craig. Well approximately three weeks later with no communication whatsoever and today we receive a letter from an attorney that Mulligan's is going to sue us for nonpayment. As of yet still CANNOT get Craig Habuke to come out and look at the problems and , for some reason he refuses to look t the numerous pictures we've sent them. STAY AWAY FROM THIS COMPANY AT ALL COSTS!!!

Mar 15, 2023
We have been using Mulligan for over twenty years - multiple houses with siding, windows and my parents have used them as well. Recently (in the last year) they are not responding to repair calls in a timely manner and standing by their work. The siding on my garage and house trim started peeling (over six months ago is when I called???) and I am STILL WAITING for a repair, meanwhile the front of our house is looking terrible. I have lost track of the number of times I have called. I keep being asked to give them patience, I feel I’ve done more than that. I did receive a call a week or two ago in response to my call, problem was they had me down as new service - which ALL of my messages clearly stated I was calling for a repair - and that someone from service will call. Yep. Still waiting. What a disappointment. Their employees are great, just cannot get them to stand by their work.

Dec 15, 2022
We engaged Mulligan to replace all windows in our home in 2016. In 2020 the seals began failing on almost every window. Still waiting in 2022 for them to honor warranty. This will likely end up in a civil lawsuit. Do NOT recommend.

Oct 3, 2022
If I could give this business a zero star I would. I had my siding done by them in 2018. In 2020 I noticed it was fading so I contacted them to come out and have warranty work done. It took over 2 YEARS for them to do the work and I ended up having to contact the manufacturer of the siding and do 95% of the work. The guys were out for 4 hours and finally got the job done. I have NEVER had a more unprofessional company that would say “oh she’s not available right now and will call you tomorrow”, then never does. If you need any work done to your house STAY AWAY from this company…they are a joke and I will NEVER recommend them to anyone.

May 7, 2021
Mulligan installed my siding in 2002, and the roof in ~2003. Part of the siding blew off back of the house last year and I fixed it myself, and you can see in my attached picture the paint pealing off all the trim looks terrible. Now my roof is leaking along the siding above my garage because they REUSED the step flashing instead of replacing it when installing. Their stuff comes with a supposed "25 year guarantee." I've called them like 2 or 3 times PER WEEK for the last 5 weeks, and the customer service rep Laura either "can't find my paperwork" or the second week was "out sick" or "in a meeting" every time I called. Finally she got back to me 3 weeks later and was blaming the delay on Dan, their field guy. After calling Laura for a fourth week she finally got Dan to call me and HE was blaming HER for "not doing her job" and said he'd come by to take a look Wednesday. That was 2 days ago and still haven't heard back from him. They're just blaming each other and there's apparently nobody else able to help. So now I'm starting week 6 of still trying to get someone to even come out and assess the situation for starters, who knows about if they'll do anything about it after that. In the meantime my siding looks terrible and I've got water leaking in whenever it rains. Basically they use cheap siding that falls off, or peals paint, they reuse materials to save a buck (step flashing is literally like $1~$2 per square) and after you have problems, you'll spend weeks and weeks calling and getting the runaround without any actual support. Do not use mulligan unless that sounds like what you're looking for. PS: Their "contact us" form on the website doesn't work because the captcha is broken. Also, you'd think even if they aren't going to repair anything for me as promised in their 25 year guarantee, they'd do SOMETHING not to piss me off, knowing I'm shopping for work on my siding and roofing, and they're literally a roofing and siding company... lol

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