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Accurate Lock Safe & Alarm Co

Accurate Lock Safe & Alarm Co

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3.9 Google Review
439 Sixth St, New Westminster, British Columbia, V3L 3B1, Canada
(604) 526-4291 www.accuratesecurity.com
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Refresh Reviews 3.9


May 30, 2019
Barry Cox provided excellent service and advice when we installed our alarm system. His expertise and professionalism were invaluable in designing a system that met our specific needs. We were still a little shell shocked from a break in attempt while we were sleeping and wanted sensors on practically everything that moved. Barry was very patient and knowledgeable about what we actually needed and led us through the process to protect our home and achieve peace of mind. Can’t thank him enough! The alarm system works very well. Monitoring team responds quickly when the alarm is set off - mostly in error by us. When one of the window sensors malfunctioned, the service team were very responsive and efficient in determining what the problem was and in repairing it. The office staff who deal with calls for appointments and billing matters are very pleasant and professional. I would highly recommend Accurate Security for your alarm system and home protection needs - especially if Barry Cox is your representative.

May 4, 2019
Worst experience ever. Awful after-care. I tried to contact the phone number since I had the same problems even after I got new alarm system installed, but they never returned my call. When I was finally able to talk to someone, he said that I would have to pay for fixing the problem. When the sales person came to my house for sales, he said he knew what's wrong with my alarm system and all the issues that I had were because of my alarm system was too old. Now I got totally new alarm system installed and after a few months, we are having exactly the same problem! And he says if we want to get it fixed, we have to pay. It's not even 6 months since we got the new alarm. This is not fair at all. We are very disappointed and frustrated.

Feb 27, 2019
Accurate sent a rude kid to loosen a front door lock - no good morning - location on a 3 mile radius - used a can to spray on the lock to loosen. At one point the kid dropped his keys-I picked it up and handed it over - not even a nod or a thanks. Charged $120 for a 60 sec task. Again, not even a thank you. Accurate you need to teach your staff manners.

May 16, 2019
Barry Cox was great to deal with....honest, credible with great service

Apr 8, 2019
Excellent customer service during my recent visit.

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Opening Hours

Mon:8:30 am - 5:30 pm
Tue:8:30 am - 5:30 pm
Wed:8:30 am - 5:30 pm
Thu:8:30 am - 5:30 pm
Fri:8:30 am - 5:30 pm
Sat:9 am - 5 pm Open Today