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Somerville Safe & Lock Inc

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4.5 Google Review

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604 12 Ave, Regina, Saskatchewan, S4N 0M7, Canada

(306) 565-0444 www.somervillesafeandlock.ca

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Refresh Reviews 4.5

Its ReVo

Jun 26, 2019

Prompt professional service. The parts you need in stock. Always happy with the service.

Cole Goetting

Apr 5, 2019

Ordered a product that they did not have in stock. The wait time was much longer than expected, and communication on their end was subpar. I asked for confirmation that it was ordered via email, to which I didn't receive a response. After making a call days later, they did not know if someone had ordered for me or not. I requested them to find out and call me back to confirm. Nobody called. When my order arrived, nobody let me know, again, I needed to call and ask. Step up your communication skills if you don't have an item in stock. I also inquired about another product through email, if I had received a response it's likely you'd have received some more money from me.

Barb Hutchison

Nov 28, 2018

We used Somerville to provide and install all new hardware/locks for the doors in our office building. Robert identified a problem with the hardware that was sent out. He bent over backwards to make it right and Tanner backed that up. We are so impressed with the top-notch customer service as well as the excellent workmanship. Can't say enough about Somerville Safe & Lock and would definitely recommend them.

Nathaniel Sorochan

Jan 30, 2019

Very great service for a low price! I would go there again, highly recommend.

Tom Douglass

Oct 30, 2018

We had a door lock bust off, Sommerville installed a new better quality mechanical lock. However, the first tech left the door with some of the old bolt holes showing. My property manager contacted the company to inquire. It was fixed in short order and they took pride in setting it right. I know because they put their logo on it. Everyone is happy when things go right; it's when they don't and a company does what it takes to fix it, that's what builds trust. T.W.. Douglass Sitting President Velocity Condos

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