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Fabutan / Hush Lash Studio

Fabutan / Hush Lash Studio

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3.6 Google Review
4211 106 St NW #178, Edmonton, Alberta, T6J 6P3, Canada
(780) 438-6043 fabutan.com
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Google Reviews

Refresh Reviews 3.6


Nov 14, 2017
DO NOT TAN HERE! Please read my scary experience regarding the dangerous cleaning methods used by this Fabutan. I went for a regularly scheduled tan and by the time I got home my back, butt, and legs were burning uncontrollably. I took and cold bath and my wife called Fabutan. She put the phone on speaker phone so I could hear the conversation, on the phone the owner, Dawn, said that it was because someone who used the bed prior had used a tingle cream and that the staff member who cleaned the bed didn't clean it properly. She offered us nothing. I had actually seen Dawn herself clean go into the room to clean the bed. On the phone she said that a cold bath was the best thing that I could do and that the burning should stop within an hour. The burning did not stop for over 4 hours and we had to cancel our plans that evening. The next day I called Dawn to complain and she refused to refund me the remaining minutes. She also said that it would have been better if I hadn't taken a cold bath and that I made it worse than it needed to be. I can't believe Dawn tried to blame me, lied multiple times, and didn't make the situation better. I went on the Fabutan website to complain which wasn't easy to find a customer service contact, eventually I found an email contact. I emailed the entire story but Fabutan simply forwarded the message to Dawn and did nothing. All I want is to get a refund for my remaining minutes and I don't think that's unreasonable.

Feb 11, 2017
I went into this location the other day and was helped by a lady named Lana. I must say she was so pleasant and understanding. Very knowledgeable and helpful. Will be back for sure thanks to her help and informative attitude.

Jan 6, 2015
Very clean, friendly staff, great service. Always go here, no other Fabutan compares to this one. Girls are very knowledgeable and you can ask them anything!

Dec 9, 2009
been tanning here on and off for about 2 years, and steady before a trip to hawaii. I had no problems, booking was easy, walk in's in summer wasn't a hassle, everything was clean and prompt.

Jul 13, 2009
Called to make an appointment and I am already regretting the fact that I have already purchased minutes and this happens to be the closest location to my house. Definitely going to comment to a manager about how rude the staff is on the phone.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 8 pm
Sat:10 am - 4 pm Today