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Chatters Hair Salon

Chatters Hair Salon

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4.1 Google Review
5154 Windermere Boulevard Southwest #5, Edmonton, Alberta, T6W 0L9, Canada
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Jan 8, 2019
Hi I just wanted someone who could give me an awesome head of foils without breaking most of my hair off as I have Hypothyroidism and it makes hair hard to work with. I am so grateful to have found Whitney she is a color specialist and so real with her clients. I have had so many compliments on my hair. I have to thank my son for letting me know about her. I love the way she cuts his hair it's always so crisp and clean lines. I just want to say Thank you Whitney your the best!!!😊❤

Jan 3, 2019
Nice place and clean. I was told I would see a master stylist as I have long hair and wanted someone who was experienced. When I talked to the stylist and indeed she was but had not really worked on women's hair before. She had transferred from Tommygunns so was familiar with men's hair.

Jan 17, 2019
Please, don't book an appointment with Richard. He made me feel so poorly about myself and kept putting me down the entire duration of my appointment. I felt so uncomfortable and ugly in my own skin. My eyes welled up several times as he proceeded to make degrading comments about "how much work" my hair was and that "he bit off too much to chew" while scoffing at me. When he went to dry my hair, he placed the dryer right against my scalp. When I winced, he didn't even flinch. I had been so kind and patient towards him yet felt so degraded and worthless.

May 27, 2018
Had the most fantastic customer service experience today (Sunday May 27). I came in to purchase eye envy and the receptionist named Robyn was so helpful and happy. It’s so nice to see positive staff at this location. Good customer service is hard to come by and this girl has it.

Feb 16, 2018
This franchisee managed to find a way to rip off loyal customers through their customer loyalty program so I won't be coming back. I got a basic men’s haircut last week which was perfectly adequate but it better be for $40 plus a tip on top. I went to get my $10 from the customer loyalty program and the cashier says I don't have enough points. When she figures out how to work a calculator I'm told that I have enough points but they're invalid and can't be transferred to the new loyalty card. The points cards do not have an expiry date or cancellation clause but I'm assured that they "put up some signs." A friendlier employee says they will discuss with their manager and call me back. The call went something like "Sorry, we can't do anything for you. Contact corporate because we won't do it for you." I spoke with a district manager at Chatters Corporate office who is genuinely concerned at my experience and explains that corporate policy is to honour the old customer loyalty cards. So, it's just Windermere Chatters that is customer service challenged.

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 9 pm
Sat:9 am - 6 pm Open Today