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Flight Centre Willowbrook

Flight Centre Willowbrook

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4.2 Google Review
19705 Fraser Hwy #229, Langley, British Columbia, V3A 7E9, Canada
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Mar 3, 2019
Flight Centre has not done anything that would encourage us to use them again. We booked a trip using their services and were told they have a flight price guarantee, that would refund us if we found a lower price. We'll, I did find a lower price and we found their guarantee was not a money back refund but a credit that has to be used within a year and it can't be used on your current trip for upgrades or anything. This did not work in our favor because we were not able to travel for a year. They said we could use it for hotel stays not just flights. Okay; do we chose to book a hotel room for 3 nights in an area close by. Booking a hotel through flight centre was the most expensive way possible to book. There are no perks that we could have got booking with the hotel and I think it was standard rate, not even best available. So our choices ended up being lose out on our credit all together or pay an inflated rate for a hotel. We will certainly not be using flight centre services again. I will book my own flights and deal directly with hotels and buy insurance. In this day and age why would I use a travel agent if they are not willing to go that extra mile.

Mar 3, 2019
Tammy Colorado helped us plan and book our trip to Mexico and she was awesome! Perfect experience for my family. Excellent attention even after our trip.

Feb 4, 2019
Tammy Colorado helped us plan and book our trip to Mexico and she was great! She was very patient with us and continued to answer any questions I had even after booking. She made everything easy and simple.

Mar 10, 2019
Shaelah was amazing and went beyond my expectations! I recommend her 100%!! She's super attentive to your needs, very helpful and extremely friendly. I couldn't ask for a better person to book a flight with than her! Thank you Shaelah I had an amazing time in Orlando :) ♡

Feb 7, 2019
Update- Disappointed in flight centre. Booked another vacation(3rd one since last years review) and price went down over $200 2 hours after booking per person. My flight agent was nice and tried to help but I kept getting bounced around from Transat to flight centre then back to Transat for days. Very annoying and no resolution. Flight centres customer service department is not helpful and rude. I will unfortunately book direct next time or with another company. ———————— Ask for Kristin S, she is awesome! My boyfriend and I booked a trip to Mexico and she has been so helpful answering all of our questions. This is my first trip to Mexico and my boyfriends first trip out of Canada. She was very knowledgeable as she has lots of travel experience herself. Anytime I had a question I sent her a email and got a quick reply back! 10/10

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Opening Hours

Mon:9:30 am - 6 pm
Tue:9:30 am - 6 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm Open Today
Sat:9:30 am - 6 pm