Get to the top of the directory by claiming your business!

Silkway Travel

Claim Business

1.8 Google Review

Direction Bookmark

4500 Kingsway #2315, Burnaby, British Columbia, V5H 2A9, Canada

(604) 718-0808 www.silkway.com

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 1.8

Luke Weng

Oct 26, 2017

You get what you pay for. Never have I ever understood these words as much as went I went to Silkway Travel. When we walked in, the agents were on their phone chatting away without ever glancing at us or acknowledging us.After 15 minutes, we finally talked to one of them, but only after we took the initiative. The prices on the posters were COMPLETELY wrong, and we were given worse service than when before. The agents then hastily put our names down and demanded payment immediately. We said we weren't sure yet because this was a lot of money. They said no money, no cruise. Reluctantly we gave our money hoping we made the right decision. We received a phone call saying we come retrieve our documents for the cruise. We were indignant. We were moved to windowless rooms when we paid for suites with outdoor views. When we stormed to the agency, they just shrugged their shoulders and replied that too bad, it is what it is. That's why they told us to pay an expensive deposit. They knew this would happen and feared customers demanding refunds. They were prepared. After hours of justifying our argument, we were finally moved to a room with a view of outside. We should have been prepared for this, because turns out our room was blocked by rows and rows of lifeboats. That's why Silkway stopped arguing with us. That's not all, the cruise was delayed for 5 hours with safety precautions because supplies hadn't arrived yet. Fortunately, at least we had a relatively good time on the cruise. However, this will be the last time I ever step foot upon SilkWay Travel.

David Halid

Mar 23, 2017

All the people working at this place is either liar, or people who is working diligently hard at ditching others. Again, never never go to these agencies operated by Chinese, I mean this is not necessarily racism, but a common impression, that is numerous lies, and making traps for you to jump. Gradually this place will lose valuable customers, and is greatly for us on Google to unveil the dirty, nasty deals existed between each of these cockroaches.

Rachel Tiemstra

Feb 14, 2017

Upon walking in the 2 agents were busy on the computer and one on the phone. Never greeted. I sat down and an employee came into the store said hi, mentioned she's on lunch but one of the ladies would help. we sat for 15min. Not once acknowledged or apologized for the wait. Instead 15 min later she rudely asked what we were waiting for and when we explained we were waiting for one of them to help, she said she had no idea and that WE didn't say anything. It's YOUR job to greet your customers. How oblivious are you? When we said we will take our money else where, she rudely said ok and continued with her business. Horrible customer service. Didn't even try to save face. Horrible and rude!

Xinli Liu

Nov 18, 2016

Popular agent to start your travel

INDUSTRY BLOGS

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour, you'll...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Costa Rica Residency Through Real Estate Investment

For many investors, purchasing real estate in Costa Rica is only the first step toward a larger goal—establishing residency and eventually relocating full-time. While real estate...

Kindred Consulting C.R.

Buying Beachfront Property in Costa Rica

Buying beachfront property in Costa Rica is often seen as the ultimate lifestyle investment—but it is also a strategic financial move for those looking to diversify internationally...

Kindred Consulting C.R.

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Luxury Beachfront Homes Costa Rica for Sale

Costa Rica’s luxury real estate market has grown significantly, driven by international demand for exclusive, lifestyle-oriented properties.

Kindred Consulting C.R.

Own this business?

Claim Your Business

• Update your photo and information

• Get notified when reviews are posted

• Respond and manage your reviews

• Select badges and keywords

List

Latest Industry News