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Flight Centre Westside Village

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4.6 Google Review

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176 Wilson St #Unit 115, Victoria, British Columbia, V9A 7N6, Canada

(866) 375-0785 www.flightcentre.ca/stores/storedetail/westside-village

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Refresh Reviews 4.6

Steve Crosby

Mar 15, 2019

What a great experience dealing with the Staff at the Flight Centre Westside Village. Anna Crosby was awesome. I was trying to plan the perfect vacation for my family and I know that i had "hundreds of questions and requests". Anna dealt with all of them in a very professional and friendly manner. She never at anytime became frustrated with me and always seemed to be able to solve any issues or problems I had. The vacation she planned for my family at the Hard Rock Hotel Riviera Maya was out standing. The family had an awesome time and we are already planning on doing another trip to a different Hard Rock Hotel. When Anna was not available other staff members including Nigel and Bria were able to jump right in and help me. I would highly recommend Flight Centre Westside Village. First class service and extremely friendly and knowledgeable staff.

Blair Hamilton

Mar 31, 2019

We had a very positive experience dealing with Nigel at this location. Nigel very patiently helped my wife and I as we picked a honeymoon destination and made some recommendations on locations and mult-location trips that we ultimately went ahead with and really added to our vacation. He was able to price match after we found one of the hotels cheaper by booking direct with them. He responded to emails on his day off and outside of office hours and it felt like he was taking personal responsibility to make sure the trip was a success. We ended up with a delay on our day of departure and Nigel offered help and assistance dealing with airlines and hotels and offers to help with any information to support an insurance claim which I felt was going above and beyond. We will definitely use this location and Nigel again for future vacation plans.

Emily Chrissley

Mar 20, 2019

Anna Crosby was very helpful in booking my first trip outside North America. Working with her made planning this trip so easy and her advice and direction lead me to a well organized and stress free vacation. I highly recommend this Flight Centre!

Lisa Bavaro

Dec 31, 2018

My family has always dealt with Flight Centre when arranging any of our trips and have always had amazing service. Usually we go into the flight centre location in our mall and deal with someone in person. I decided to utilize their website this time and put in my inquiry. My inquiry was answered by Nigel Befus from this office in BC. Nigel was extremely helpful in helping me plan my honeymoon. He answered every question I had with confidence and prompt replies. We emailed back and forth for about a weeks time going over what kind of package I was looking for and what kind of pricing options. He was knowledgeable about the services flight centre offers and well as the hotel I was inquiring about. I would definitely recommend flight centre in the future as well as Nigel. I know any other trips I plan in the future I will be contacting him for assistance for sure.

Patrick Dudding

Apr 10, 2019

Anna provides outstanding service and is always able to get me the best value for my money. I would recommend anyone to contact her for flights, hotels, and tours.

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