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Five Star Whale Watching

Five Star Whale Watching

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4.3 Google Review
645 Humboldt St, Victoria, British Columbia, V8W 1A6, Canada
(250) 388-7223 www.5starwhales.com
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Google Reviews

Refresh Reviews 4.3


Apr 23, 2018
Went to go whale watching & unfortunately didn’t see any whales (no problem, I understand that there can be no guarantee). Luckily, found out that if we booked through Clipper Vacations - we had a lifetime membership & were able to rebook since we didn’t see any large mammals. We were super excited since we actually had one more day in Victoria. Called to rebook for the next day - we were informed we could only be out on “stand by” in case there was an available spot. We explained to them that we had a tee time to golf the following day & needed to cancel it right away if we knew we could get on the 1 pm tour. They stated they would confirm us for the 1 pm & have us back by 4 pm in time for our flight at 5 pm. Therefore, we cancelled our tee time so we could make the 1 pm whale watch your. They stated they would call us by 9:30 am the following day to confirm they knew where the whales were so we would be likely to see them. Never received a phone call. Came down to check in for whale watch tour at 11 am. They informed us they had not spotted whales & they did not want us to go on the 1 pm tour because they couldn’t guarantee they would have us back in time for our flight — sure wish we would have known that before cancelling all of our other plans for the day. Would not recommend due to VERY poor customer service and follow up.

Sep 26, 2017
The staff were very informative, they shared alot everyone who asked questions or showed interest in regards to the creatures of the ocean. The were very clear and firm about safety on board the boat. We did see whales and seals. The staff showed us how to spot them. It was also a great option to view all the surrounding islands. All in all it was value for money.

Mar 8, 2018
Went out on a whale watch with this company. Enjoyed the trip, it was a great day!

Jul 31, 2017
Easy to book on line, staff very friendly and upbeat. Vessel was clean and fun, the double hull catamaran makes for a much smoother ride in the open ocean. We seen a few hump back whales, harbour seals and a playful sea otter. The on board staff knew the local area and wildlife well, and shared allot of local knowledge. The kids loved the hot cocolate, we had a great time, thanks for the ride!

Dec 20, 2017
Good customer service and adventure of a life time. Safe for any age group.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm
Sat:9 am - 5 pm