Flight Centre Lonsdale Ave - Travel Agency - North Vancouver, BC - VerView
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Flight Centre Lonsdale Ave

Flight Centre Lonsdale Ave

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2.3 Google Review
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1449 Lonsdale Ave, North Vancouver, British Columbia, V7M 2H9, Canada
(866) 295-0131 www.flightcentre.ca/stores/storedetail/lonsdale-ave
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Refresh Reviews 2.3
Apr 20, 2018
I went to Flight Centre in Lonsdale as I needed help arranging a complicated holiday to visit my family, who live all over the world. It was my lucky day as Jamie Davis was available to help me. He was charming and efficient and despite my not having a clear idea of what route would be quickest and easiest he arranged it all with lightning speed and cheerful professionalism. He was able to save me a lot of money by organising the holiday as a round trip with as few connections as possible. He also - unbelievably - made sure that all my arrivals and departures were at user-friendly times for everyone to pick me up or drop me off at airports. Dealing with Jamie has been a delightful experience and I recommend him unhesitatingly.
Mar 30, 2018
My partner and I wanted to visit the U.K. and Paris. We had a few definite ideas for must-see places, dates, and an approximate budget in mind. Jamie at Flight Centre Lonsdale spent a lot of time with us and really listened to what we were interested in. He came up with great suggestions on the spot, then put together a detailed itinerary that was thoughtful, thorough and very practical. We had a couple of requests and changes, which Jamie implemented so the itinerary was even better than before. We are very pleased with Flight Centre's service and will be sure to update once our trip has actually happened!
Mar 29, 2018
Jamie was extremely helpfully in booking my trip. Exceptional service! I highly recomend using him, i know i will again.
Oct 24, 2017
We booked our Destination wedding with this group, and from start to finish the process was horrendous! We wanted a week vacation for our guests in the Dominican Republic at approx $1900 per guest ( we have been on our own many times for this price and had OUTSTANDING trips).... the representative had found us a few hotels in this range, and also one 5 star hotel for approx $2300 per person/week. She told us that if we upgraded, the hotel rooms would be way better for the guests and everything for the wedding would be better. * Side note, the wedding its self and our room was fantastic - we paid way more than the rest of the guest though. Once we arrived all the guests had the rooms the absolute furthest from the hotel and beach, the rooms all had issues : mold, train of ants, non locking door, shower didn't work, etc..... and literally were a 20 min walk from our room. Not impressed. * Lots of my guests emailed Zoe, and were ignored.* Some of the other issues we had with this company started with my billing. I received four different statements from them ranging from $2000 owing to 7000 owing, and I had to go though and figure out what was actually paid and owing in the middle of planning a Destination Wedding?!?!?!?!? Another issue, my parented decided to stay after the wedding at a different hotel and they asked for an Ocean view room..... there are photos from their room and there is NO WAY you can see the ocean. When they got home they let the team at Flight center know that they were over charged for a room they didn't get. It Zoe FIVE months to get back to my dad, and she basically told him "it is what it is".... The service was rushed, pushy, and false. I would HIGHLY recommend going anywhere else to book your destination wedding. I would be happy to discuss this with anyone thinking about booking with them. Gillian
Jun 3, 2017
We were trying booking a trip to Miami and New York, and the experience was rather horrible. We first called them and lady picked up and wanted to help us. As soon as we told her what we wanted she said she would look into it and call us back. We waited an entire two days and we got no call back. We decided to go into the store to get some help. We happened to talk to the same lady that was on the phone with us two days ago. When we sat down she made excuses for herself and why she didn't call back. she claimed "she got busy". We spent about two hours at the store while she looked up flights on her computer and we all barely spoke. She found us a few flights but she kept forgetting to write the information down onto a card in order to make it simple for us to choose. Anyways, the flight that she found was about 200-300 dollars more expensive than the flight we actually got (from another travel agency). We actually asked her to find some hotels for us and gave a budget. She wasted our time with overpriced resorts costing us thousands dollars 10 nights of stay. The huge prices to stay at a hotel honestly scared us from even getting the flight tickets. we thought we couldn't afford anything at those destinations. Even though she spent most of the time searching, and wasting our time she told us "make up your mind we have been together for the past two hour, and you still haven't booked anything". Overall pretty bad experience. I wouldn't recommend. We went with another flight agency. We didn't even have to go to them. We called them and spoke for about 30 mins. Everything was quickly and cheaply booked.

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