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Flight Centre Nanaimo Centre

Flight Centre Nanaimo Centre

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3.9 Google Review
101 Commercial St, Nanaimo, British Columbia, V9R 5G5, Canada
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Google Reviews

Refresh Reviews 3.9


Nov 15, 2017
I have had the pleasure of working with Brianne for a number of personal trips as well as some group bookings. She has always been very helpful in providing many choices to choose from. She was especially amazing this last January while I was travelling with my ice hockey team of adults with developmental disabilities to California - we had a major medical incident and she was instrumental in trying to sort out travel details from home for the families affected. I highly recommend her and her team for any travel needs you may have!

Nov 15, 2017
I've booked through this location on a couple different occasions, and have always had a wonderful experience. I am currently planning a trip for my birthday next year, and I wouldn't consider booking through anyone but Brianne ! She always goes above and beyond to accommodate my ever changing plans , number of people, and requests. She is such a happy and caring person , and it shows! Would recommend 10/10

Oct 26, 2017
Had the unfortunate experience of walking in here and dealing with the staff last week. I was looking into flights for myself and my mother, and being an inexperienced traveler, I thought I would try to book with an agent. The staff seemed limited here (only 2 people working?) and I was ignored when first walking in because as I was rudely informed by a young lady, "SHE WAS ON THE PHONE". I finally got the chance to speak to Briane, who was apparently the assistant manager but seemed very inexperienced!! She was actually rude when I brought up the possibility of booking with my credit card points too. I was unsure if I could use them, but she snapped at me "We don't do that here" and from that point on was short and unprofessional. I felt as though this office didn't want my business so I'm glad I left and went up the street to Around the World Travel. I dealt with Karen there, who was wonderful and took the time to answer all my questions. I highly recommend you avoid Flight Centre and their young, inexperienced, and downright rude staff. I can see why people I know told me to avoid Flight Centre all together.

Jan 9, 2018
Great friendly service and good advice also very organized which is key.

Nov 15, 2017
I always have great service with this flight centre and have booked with them the last 12 times I have travelled, they are accommodating and helpful and I would recommend to anyone!!

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Opening Hours

Mon:9:30 am - 5:30 pm
Tue:9:30 am - 5:30 pm
Wed:9:30 am - 5:30 pm
Thu:9:30 am - 5:30 pm Today
Fri:9:30 am - 5:30 pm
Sat:9:30 am - 5:30 pm

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