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Chatters Hair Salon

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2111 Main St #105, Penticton, British Columbia, V2A 6W6, Canada

(250) 493-2600 chatters.ca/stores/chatters-cherry-lane

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Aasfi Sadeque

May 21, 2019

A couple years ago, I wanted to dye my hair grey, and I understood the added difficulty of the process given my black hair, so I repeatedly asked my stylist if it was safe or possible to do so in one session, as I was willing to come for a few session, but she assured me many times that only one session was needed to lighten my black virgin hip length hair to a light grey. It ended up costing me around $300, and the result was so disappointing I was left in tears. Aside from the permanent damage to the quality of my hair, the color was a dark blue, and not at all similar to what I asked or paid for. She assured me that the color would lighten after a couple of washes, and told me to come back two days later. After the two days, my hair was not grey by any definition, and the blue had washed off, so what I was left with was black hair and orange ends. I went back, expressing my anger, and given the terrible damage we decided to cut my hair to a bob. As to not waste my money, I was given a card from the then manager with the written promised of a free redo balayage anytime, after my hair grew back out. Just recently, my hair grew back to the length I was happy with, and I wanted to use that redo card to give Chatters another shot, but the people working told me that the manager who gave me the card was no longer an employee there, and that my promise of a redo was worthless. So essentially, I had wasted $300, my hair was dramatically shorter than before, and far worse quality, and Chatters did nothing to fix the mistake they caused. My experience at Chatters was the biggest waste of money and time, and I am so disappointed in the quality of the services and treatment of their paying customers.

Sherry Kayter

May 28, 2019

I have been going to Chatters for years and every time I get the perfect color and cut. Jen is absolutely the best stylist I have had in my 50 yrs....

kelly schluter

Apr 25, 2019

Chris gives an amazing cut. Doesn't just look great when you leave, it's actually a style you can manage. He's also hilarious. Highly recommended him.

Terry Vandament

Apr 11, 2019

I was confused when I first walked into Chatters it's more of a store selling product for hair then it is a hair salon the hair salon part is hidden in the back. The attendant was very friendly that book my hair appointment I did have to wait additional time then I was told because the lady cutting hair ran over on an appointment that's kind of normal I guess. The lady that trim my hair was very very nice she introduced me to a product that I think I actually like for my hair and I don't use a lot of product my disillusion and disappointment with Chatters is where I went to pay for it and for trimming my hair and I'm a guy it was over $30 for a trim. Extremely expensive I don't know if you actually get your value for the money.

Samie Lynn

Feb 25, 2019

Chris was amazing! My hair is exactly what I was hoping it would be and he did SO well with my son's first haircut (2y/o). 15/10 Will go back again! And will ask for him specifically!

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