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Fasada

Fasada

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3.6 Google Review
2512 Old Bronte Rd #4, Oakville, Ontario, L6M 4J3, Canada
(905) 827-3331 www.fasada.ca
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Google Reviews

Refresh Reviews 3.6


Sep 25, 2018
I am going through the worst customer service experience. First of all Fasada's sales person does not have a cell phone and second when we go to their office girls would take your message and send an email to the sales person Lissa. You are lucky if you get the email back or phone call back. Installer came in with the blinds. He was not well equipped to install the top blinds and then the factory did not send the right blinds. Installer sent the blinds back to the factory and now we have been waiting over 9 days to get those installed. Very disappointed. A total wait of 8 weeks have gone by and we paid 50% advance and yet the order has not been delivered. We were promised 3 weeks for the job. Still waiting for this nightmare to end.

Apr 26, 2018
I have used Fascada over a number of years on 3 homes and once for business , either I'm a glutton for punishment or these guys are the best !! They have installed very cool remote blinds on a home that had 22' ceilings and took great care of me when I had to replace the batteries etc ... 5 stars !!

Mar 18, 2018
The lady’s in the showe room were very rude and not helpful at all. Don’t waist your time or money here, terrible customer service.

May 15, 2017
Their customer service is out of this world! Highly recommend them!

Jun 12, 2017
The lady at the desk was extremely rude! She told us to come the next day to talk to the sales rep. When we came the next day, the sales reps had a day off. When asked the reason having us come, she replied just go and take a look.

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