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Steel-Craft Door Products Ltd

Steel-Craft Door Products Ltd

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3.4 Google Review
3201 Ogden Rd SE, Calgary, Alberta, T2G 4N4, Canada
(403) 255-3300 www.steel-craft.ca
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Jul 5, 2017
I have been installing steelcraft doors for years, i think they are a great product, unfortunately if you want a door any thing other than a plain white one you will be waiting for weeks. I ordered a door recently and they told me July 5, that day came now they tell me July 12. This seems to happen all the time with them. Its hard to do business like that. I will purchase my doors elsewhere from now on.

Aug 22, 2015
Terrible service. Person could not present thoughts clearly nor explain their product by answering most of the questions we were asking. She probably knew the information . . . problem was definitely attitude. When we left, my wife and I looked at each other and laughed. We were clearly a HUGE inconvenience for the young woman that eventually came to help us. We wandered aimlessly for 15 minutes before she came out of her cubicle to see if we needed anything and when she did, it was clear in both her expression, language, delivery and tone, that she didn't want to be there. Awful customer service (I ran a customer service organization for many years 20+ and know good from bad - this was absolutely terrible). Sad really. We do our best to support local product and business, then national and international as a final resort. Steel-Craft has a fantastic product so we'll likely still purchase a Steel Craft door but she certainly didn't help Steel-Craft's cause.

Aug 11, 2014
We purchased a garage package from Rona that came with a Steel-Craft Door. Rona unfortunately gave us a door that was too big for our opening. Neil at Steel-Craft came up with a solution right away, worked out a discount for us, as we had ruined one panel trying to install the door, and it was delivered right away. Not only does the door look amazing, overall we were impressed with the construction of the door and the service when we had a problem was fantastic!! These products are made in Alberta and I am proud to support such a good Canadian company with fantastic customer service.

May 29, 2018

Nov 4, 2017

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