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Creative Door - Kelowna Garage Door & Overhead Door Specialists

Creative Door - Kelowna Garage Door & Overhead Door Specialists

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4.8 Google Review
2600 Acland Rd ##1, Kelowna, British Columbia, V1X 7J3, Canada
(250) 491-2012 www.creativedoor.com
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Google Reviews

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Dec 15, 2018
I accidentally backed into my garage door and bent the bottom panel. I originally purchased the door through Creative Door back in 2006 and still had the original invoice. The sales rep was out the next day to look at the damage. He quoted me a price the following day and quoted me an estimated time of delivery. The door panel arrived on time and we arranged a time for the installer to come and replace the panel. My door bell rang 15 minutes BEFORE I was expecting him. I asked him how long he anticipated it would take him to replace the panel . He said 30 minutes. He was completed on time, collected the damaged panel and all the protective cardboard for the new panel. He took an extra couple of minutes to adjust the bottom weatherstrip so it gave me a better seal AND silicone sealed a two holes in the panel as a result of that adjustment. Nice young man. Clean. Polite. And very pleasant to deal with. I highly recommend the firm. Very professional from beginning to end.

May 30, 2018
I called Creative Doors and spoke to their receptionist about my issue. She was extremely pleasant to deal with and very helpful in helping me with the replacement door opener and key pad. She arranged for the service tech and booked him for the immediate repair. Service Tech "Dean" attended. Dean was johnny on the spot was worked fast. He did all the necessary repairs. We had a great conversation as he worked. Dean took the time to show me what I needed to know and helped me key in my vehicle remotes. This all was a great experience. The company was easy to deal with and respectful of the customers needs. I highly recommend their services for any garage door issues. Thanks to everyone.

Nov 13, 2018
My garage door wouldn’t open, I gave them the symptoms and they prioritized my service call to the very next morning. Austin Arrived on time and repaired the door the very promptly. Thanks

Jun 21, 2018
Previous home owner did not pass along the Keypad code. After calling Vancouver and working over the phone for de-coding to original settings , nothing still worked. About three weeks after, the local rep in Vernon (Kelowna Office) JOSH showed up to help. BOY - He was great !! making changes as necessary to get the Keypad working to our satisfaction. Josh also made sure to stay with me for a few more tries with the new system and my own code worked perfectly. Thank you - Josh and thanks to the company for having him as a valuable employee.

Aug 7, 2018
Garage Door repaired the same day that I called! Real, Customer Service instead of run-around "Lip Service" ... Not a cheap fix, but associated costs were honest and fair without any gouging! Thank you for being a ``stand-up`` company!

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm

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