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T & B Lock And Door Service

T & B Lock And Door Service

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3.6 Google Review
19 Scott St #b, Kitchener, Ontario, N2H 2P6, Canada
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Refresh Reviews 3.6


Jul 11, 2018
The absolute worst and most unprofessional company I’ve dealt with in a long time. Their warranty is not worth the paper it’s written on. Furthermore they never return your call and claim that there unprofessional work someone else’s fault. Don’t use them if you value your security of your home or business.

Oct 6, 2016
I STRONGLY suggest anybody reading this review to not use this service. I called for service on a locked residential door. Was quoted $45 appointment fee and around $55 service fee over the phone. Fine, I needed the door open and keys were locked on the inside. Guy comes 30 minutes after he said he would show up (he called in advance to confirm, saying he was near, but he was not). Then he couldn't actually pick the lock for me, so he took the doorknob off and got the mechanism to unlock. Great. Turns out he's charging me $145 plus tax, so $167 total. For unlocking a door an hour and a half after calling for help. Suggestion: just break the door down and cut your losses. They take your credit card and relay it to a dispatcher on the other end of the phone, including your security code. Again, I strongly suggest you go somewhere more legitimate that is up-front with prices.

Nov 6, 2016
Rang late afternoon because I had locked myself out trying to DIY, and someone was at my house in half an hour. This guy was efficient, really nice, and thorough - I especially appreciated that he took the time to run me through on how to do it, in case I decided to try this again. Would recommend!

Feb 8, 2017
Excellent..Fast service. Very competitive..I had a issue with a cold..Old front door lock ..I was given options for my budget and they came over within 2 hours! Thanks guys😊

Nov 16, 2016
Excellent service - met Jacob in person. Highly recommend !! Purchased two locks for my house when I lost the key. Great service !

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