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Bartlett Overhead Door Sales & Service Inc

Bartlett Overhead Door Sales & Service Inc

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3.4 Google Review
954 Brighton Rd, Tonawanda, New York, 14150, United States
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Refresh Reviews 3.4


Mar 6, 2019
I had used Bartlett Door without issue years ago for both service work and a new installation. So, when I recently had an issue with my keypad and remotes not working I called them for some expertise. In summary, both of my remotes and keypad would not work from anywhere except within the garage. I changed all batteries, cleared all codes and reprogrammed everything with no luck so I called Bartlett for assistance. Their tech came out and essentially performed the same steps noted above that I had completed, but never checked the range of the remotes (i.e. from outside the garage). I arrived home to the exact same situation I left. I did further research on my own and determined that the LED bulbs I put in the opener were jamming the RF signal. I simply removed them, replaced them with standard incandescent and everything worked fine. I contacted Bartlett about my dissatisfaction that I was charged $118 service call for an issue that was left unresolved, but they refused any refund. If the tech had come out and identified that the LED bulbs were the issue I would have had no issue with the service charge - THAT"S WHY I CALLED THEM! Poor technical assistance and worse customer service will leave me taking my business and recommendations elsewhere in the future.

Jun 11, 2019
Highly recommend best Overhead Door service in Western New York ! Great customer service great installation always feel welcomed when entering the business these guys have a awesome passion for this ! Trusted by my family for years !

Mar 20, 2019
Bartlett installed an uninsulated 9x7 door a few years ago. The steel is much thinner gauge than a Wayne or Cloplay, and subject to denting at the slightest impact (i.e. blown over trash tote). The paint has not held up as well as my 25 yr old Cloplay door. The install was good, but the door itself is substandard Chinese-grade.

Nov 6, 2017
The gentleman who came to service my overhead door was absolutely fabulous. He was on time. I believe he was done in less than an hour. He replaced both of my springs and I needed another remote. He was pleasant and professional. Thank-you. I would recommend Bartlett to all. Kathy

Sep 28, 2017
Bartlett Overhead Door Sales & Service is the best place to purchase a garage door. Staff is very helpful and will go through each step to match your needs & wants. We have used this company for numerous years.

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey


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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 6 pm
Fri:8 am - 5 pm
Sat:8 am - 12 pm Today

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