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Total Restoration Services Inc

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5.0 2 reviews

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707 Finns Rd, Kelowna, British Columbia, V1X 5B7, Canada

(250) 491-3828 www.totalrestoration.ca

Total Restoration Services has offices in Kelowna, Vernon, and Penticton to serve the Okanagan Valley. We are a 24 hour emergency response office with staff that is ready to attend whenever your need arises.

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Reviews

Dana Delcourt

May 29, 2021

homeowner

I had a roof leak and called Total Restoration. Travis came out and checked it for moisture and sprayed the ceiling so it looked good as new. He is a nice young man and I enjoyed the visit. Highly reccommend Total Restoration.

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WildKrafter

Jan 30, 2020

Complex Fire

Last March a fire broke out in my complex taking out my unit and 5 others in the process. Obviously a very stressful experience. Enter : Total Restoration Kelowna. Honestly, the moment this crew rolled onto the scene, they dropped the hammer and started to get the job done: Total Restore Style. Efficient, Extremely Communicative, Supportive, High Quality service through and through. The quality of which this company prides itself on ..from my personal experience I cannot speak highly enough. Back home in under a year and can't be more happy with the work done here. The project manager , Ken has gone above and beyond in customer service. It's in the details people. It's all the little things that need to be done, that perhaps could have been left but were not. Clark, Your skills in raising my home back up in the time that you did and the quality of which you did it. Again- this crew stands by their reputation and word. Thank You Total Restoration!

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K “Hey bus driver” Simmons

May 21, 2021

Everyone from the Administration & Scheduling staff to the young men doing the work have been helpful and professional. We needed mold removal done quickly. Ryan helped us get on to their schedule within a couple days and Hez and Kevin did the job amazingly. All very polite, helpful and knowledgeable. AND they came in under the original quote when some of the equipment was not required after all. So glad we picked Total Restoration! Will definitely recommend.

Larry Lenarduzzi

Apr 14, 2021

We experienced a water incident in our strata unit and called Total Restoration. They were quick to respond, an approved vendor under our home insurance policy, and made sure we understood the process and that everything was completed to our satisfaction. No one wants to experience a water leak but at least Total made the repair process easier! Thank you to Wayne and his team!

brendan harkins

Apr 15, 2021

I was a part of a community where my townhome was involved in a fire. We were very nervous about how to go about the repairs and how everything would play out. Wayne and his team at total restoration were just absolutely fantastic. They assured us everything would be taken care of and there was no need to worry, and was that ever the truth! In the event something like this happens again (hopefully not!) we will most certainly be using total restoration undoubtedly. I full recommend this company to anybody who may need their services!

Carson Judd

Apr 14, 2021

Total Restoration is the best in the valley, without a doubt! They were professional, efficient, friendly, and were genuinely concerned about our wellbeing, it was a breath of fresh air after dealing with the media and insurance companies after our house caught fire. If you're thinking of hiring anyone else you're making a huge mistake!

Angie Ludvigsen

Jan 18, 2021

EXCELLENT SERVICE! HIGHLY RECOMMENDED! EFFICIENT AND PROFESSIONAL! My moms house flooded on Remembrance Day while she was in the Hospital. I discovered the flood when I went to check on her house. It was a disaster! I called Total Restoration and they sent out 2 guys within the hour. From the minute I contacted them, they were on it! They reassured me that everything would be okay, and took care of all the details. One of the best things was working with Bobbi and Brad who were amazing and exceptional. I was most impressed with their efficient communication and how quickly they always responded to texts and emails. It was reassuring to know they had my moms and I's best interest at heart and were thoughtful enough to keep me updated daily. To top off the great service, Brad was able to expedite the finishing process (cleaning and furniture repositioning) by more than a week and my mom was back in her home 9 days earlier than planned. If you're needing a Restoration Company......call TOTAL RESTORATION! You won't be sorry! Thank you to the hardworking team at Total Restoration, you're all amazing!

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